Requesting Help
NCSA’s Help Desk is available 24 hours a day, seven days a week, 365 days a year.
| General Help Desk | Specific Service Requests | HPC Resource Requests | |||||
|---|---|---|---|---|---|---|---|
| phone | 217-244-0710 | Desktop | help+its@ncsa.illinois.edu | Blue Waters | help+bw@ncsa.illinois.edu | ||
| help@ncsa.illinois.edu | Security | help+security@ncsa.illinois.edu | Campus Cluster | help@campuscluster.illinois.edu | |||
| web | help.ncsa.illinois.edu | Networking | help+neteng@ncsa.illinois.edu | XSEDE | help@xsede.org | ||
| Wireless | help+wireless@ncsa.illinois.edu | ||||||
| IT Services | help+its@ncsa.illinois.edu | ||||||
Service Status News
| NCSA | status.ncsa.illinois.edu |
| Blue Waters | bluewaters.ncsa.illinois.edu/machine-status |
| Campus | status.illinois.edu |
Support Groups at NCSA
- IT Services (ITS) Desktops, Web, Auth, etc