status.ncsa.illinois.edu
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Please do not refer to any NCSA Industry Partners on this page. Please use the iforge nomenclature for all of the *forge infrastructure.
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Current Status
| Start | End | What System/Service is affected | What is happening? | What will be affected? | Contact Person | Status |
|---|---|---|---|---|---|---|
| 2022-01-24 | ?? | Failed line card on neo-hpc-1 switch | Line card failure is affecting devices that are plugged into Neo-hpc-1 aggregation switch. | Known services affected
| help+neteng@ncsa.illinois.edu | IN PROGRESS |
Upcoming Scheduled Maintenance
Listed below in chronological order.
| Start | End | What System/Service is affected | What is happening? | What will be affected? | Contact Person | Status |
|---|---|---|---|---|---|---|
| 2022-01-19 0800 | 2022-01-19 2000 | ICC | ICC Quarterly Maintenance | All ICC services | SCHEDULED | |
| 2022-01-24 1800 | 2022-01-25 0700 | NCSA File & Print Servers | Scheduled Windows Server Maintenance | File & Print Shares will be unavailable during maintenance. Users will not able to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing will be unavailable. | help+service@ncsa.illinois.edu | SCHEDULED |
| 2022-01-25 | 2022-01-27 | Facility UPS | Replace UPS batteries | All systems with facility UPS feed | rantissi@illinois.edu | SCHEDULED |
| 2022-04-20 0800 | 2022-04-20 2000 | ICC | ICC Quarterly Maintenance | ICC Cluster nodes only | SCHEDULED | |
| 2022-07-20 0800 | 2022-07-20 2000 | ICC | ICC Quarterly Maintenance | All ICC services | SCHEDULED | |
| 2022-10-19 0800 | 2022-10-19 2000 | ICC | ICC Quarterly Maintenance | ICC Cluster nodes only | SCHEDULED |
Previous Outages or Maintenance
| Start | End | What System/Service was affected? | What happened? | What was affected? | Contact Person | Status |
|---|---|---|---|---|---|---|
| 2022-01-18 0800 | 2022-01-18 0830 | cilogon.org | Upgrade MyProxy CA servers to CentOS 7 | Upgrade back-end MyProxy CA VMs from CentOS 6 to CentOS 7. No downtime is expected. | help@cilogon.org | COMPLETE |
| 2022-01-14 0600 | 2022-01-14 1715 | Business IT database had bad data. | A database that NCSA mirrors from campus changed without notice breaking our MIS system. Business IT isolated the issue and corrected the data. | Multiple complex systems have been affected by this data corruption issue. | help+service@ncsa.illinois.edu | RESOLVED |
| 2022-01-14 0800 | 2022-01-14 1720 | NCSAnet wireless | NCSAnet Wireless was unavailable due to bad data in ldap | Users couldn't connect to the NCSAnet wireless network | help+neteng@ncsa.illinois.edu | RESOLVED |
| 2022-01-05 1100 | 2022-01-05 1145 | CMDB | Version V1.5.20211223 release | CMDB database will be unavailable for a few moments; openDCIM will be unavailable for a few moments. | kimber7@illinois.edu | COMPLETE |
| 2021-12-20 1830 | 2021-12-20 2030 | JIra | Version Upgrade to address security issue | Jira will be unavailable | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-12-17 1300 | 2021-12-17 1340 | CMDB | Version V1.4.20211217 release | CMDB database will be unavailable for a few moments; openDCIM will not be affected. | COMPLETE | |
| 2021-12-17 0600 | 2021-12-17 0622 | NCSA GitLab | The server was updated with some new Puppet configurations. | GitLab services was unavailable for a few minutes as the SSL certificate for the service was updated. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-12-16 1400 | 2021-12-16 1430 | HTTP web proxy: httpproxy.ncsa.illinois.edu | NCSA's general purpose HTTP web proxy server was rebuilt. | HTTP web proxying through httpproxy was unavailable. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-12-10 0700 | 2021-12-10 1345 | iForge | InfiniBand switch maintenance | All systems unavailable | iforge-admin@lists.ncsa.illinois.edu | COMPLETE |
| 2021-12-10 0900 | 2021-12-10 1000 | Bastion Hosts (Production group B) | Patching out of cycle | Bastion Hosts (Production group B) were individually unavailable during reboot | help+security@ncsa.illinois.edu | COMPLETE |
| 2021-12-09 0900 | 2021-12-09 0931 | Bastion Hosts (Production group A) | Patching out of cycle | Bastion Hosts (Production group A) were individually unavailable during reboot | COMPLETE | |
| 2021-12-09 0800 | 2021-12-09 0900 | All IDDS services | IDDS Postgres and Ruby on Rails upgrades | All IDDS services | tolbert@illinois.edu | COMPLETE |
| 2021-12-09 0600 | 2021-12-09 0613 | NCSA GitLab | GitLab was updated to latest version | All GitLab services were unavailable for about 5 minutes | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-12-07 1400 | 2021-12-07 1443 | LSST | Kubernetes on NTS is not working properly after updates | Kubernetes on NCSA Test Stand | lsst-admin@ncsa.illinois.edu | RESOLVED |
| 2021-12-07 0800 | 2021-12-07 1400 | LSST | LSST Quarterly Maintenance | All LSST services hosted at NCSA | lsst-admin@ncsa.illinois.edu | COMPLETE |
2021-12-07 0930 | 2021-12-07 1030 | ACHE Firewalls | software maintenance | Firewalls will be upgraded using fail over procedures - no traffic impact expected | James Eyrich - eyrich on slack | COMPLETE |
| 2021-11-30 0900 | 2021-11-30 1100 | TechServices connectivity at NPCF (wireless, facilities, IRIS, Prox scanners). | Tech Services will be replacing several network devices at NPCF that will impact a variety of services at NPCF. | The Tech Services will be replacing 3 devices at NPCF. Along with sporadic wireless outages, some facilities networks (such as IRIS and card readers) will be offline while some equipment is replaced. The main router replacement should only take 5 mins or so. The wireless switches will take 15-20 mins each. | help+neteng@ncsa.illinois.edu | COMPLETE |
| 2021-11-30 1800 | 2021-12-01 00:15 | NCSA File & Print Servers | Scheduled Windows Server Maintenance | File & Print Shares were unavailable during maintenance. Users were not able to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-11-19 12:52 | 2021-11-19 13:22 | lsst-esx08 | server crashed | The following VMs rebooted: Idap-Isst-ncsa3 | lsst-admin@ncsa.illinois.edu | RECOVERED |
| 2021-11-18 1400 | 2021-11-18 1750 | ICI Metrics & Alerts | Migration to RHEL 8, ASD Puppet control, & CILogon authentication | The viewing of ICI dashboards and the firing of ICI alerts was unavailable during this migration | malone12@illinois.edu, bglick@illinois.edu | COMPLETE |
| 2021-11-11 0925 | 2021-11-11 0940 | NCSA website | Communications launched the newly redesigned NCSA site. | During launch, you may experience some down-time between while NCSA’s technical team re-points the URL to the new site. | communications@lists.ncsa.illinois.edu | COMPLETE |
| 2021-11-09 0700 | 2021-11-09 1545 | iForge | Quarterly Maintenance | All systems unavailable | iforge-admin@lists.ncsa.illinois.edu | COMPLETE |
2021-11-03 0000 | 2021-11-04 | Netdot SSL Certificate | The SSL certificate for Netdot expired and network engineering replaced it with a new one. | SSL certificate expired. Service remained available throughout the period | help+neteng@ncsa.illinois.edu | COMPLETE |
2021-11-03 1100 | 2021-11-03 1400 | ESnet 100G link migration. | ESnet engineers will be migrating NCSA's 100G link to the new ESnet6 infrastructure. | The link will be down during the migration. Traffic will fall back to alternative paths. | help+neteng@ncsa.illinois.edu | COMPLETE |
2021-11-03 1100 | 2021-11-03 1120 | NCSA GitLab | GitLab was updated to latest version. | All GitLab services were be unavailable | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-11-03 1000 | 2021-11-03 1020 | Core Router Linecard Replacement | Neteng replaced a linecard in one of the core routers | All connections to this linecard are redundant and no outage has been reported. | neteng@ncsa.illinois.edu | COMPLETE |
| 2021-11-02 15:20 | 2021-11-02 16:37 | Production version of DCIM for CMDB (https://ncsa-cmdb.ncsa.illinois.edu) | Invalid certificate issue | (Fixed) The production version of CMDB will be unavailable until new certificate is received and applied. In the interim, the test server (https://ncsa-cmdb-test.ncsa.illinois.edu) has been made available for use, with all current data. | Kimber Blum (kimber7@illinois.edu) | COMPLETE |
| 2021-11-02 0800 | 2021-11-02 0900 | cilogon.org | Update to OA4MP v5.2.3 | Address several small issues in the back-end service | help@cilogon.org | COMPLETE |
0600 | 0710 | Jira | Jira Upgrade | Jira | help+service@illinois.edu | COMPLETE |
| 2021-10-25 1800 | 2021-10-26 0018 | NCSA File & Print Servers | Scheduled Windows Server Maintenance | File & Print Shares will be unavailable during maintenance. Users will not be able to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing will be unavailable. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-10-20 0800 | 2021-10-20 1800 | ICCP | ICCP Quarterly Maintenance
| ICCP Cluster nodes only | help@campuscluster.illinois.edu | COMPLETE |
| 2021-10-20 0700 | 2021-10-20 0715 | IDDS | IDDS maintenance (puppet changes) | All IDDS services | idds-admin@ncsa.illinois.edu | COMPLETE |
| 2021-10-15 1230 | 2021-10-15 0713 | NCSA GitLab | Server ran out of disk space | All GitLab services were unavailable | help+service@ncsa.illinois.edu | RESOLVED |
| 2021-10-11 0800 | 2021-10-11 1900 | Nightingale, ACHE | Planned maintenance on the Nightingale cluster and the ache-dist switch | There was an outage for the following services during the maintenance:
| help+service@ncsa.illinois.edu | COMPLETE |
| 2021-10-04 1000 | 2021-10-04 1005 | www.ncsa.illinois.edu per-user web directories | Per-user web directories on the main NCSA website are being redirected to a new website dedicated to per-user web directories. | URLs like www.ncsa.ncsa.illinois.edu/People/* are redirected to their new home at https://users.ncsa.illinois.edu/*. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-09-30 0800 | 2021-09-30 1200 | LSST | LSST Quarterly Maintenance
| All LSST services hosted at NCSA | lsst-admin@ncsa.illinois.edu | COMPLETE |
| 2021-09-29 0800 | 2021-09-29 0900 | cilogon.org | Update to OA4MP v5.2.2 | Update Java database libraries, and address several small issues | help@cilogon.org | COMPLETE |
| 2021-09-29 0800 | 2021-09-29 0813 | CMDB / openDCIM | Installing/upgrading to CMDB release Sep2021 | The openDCIM front end of CMDB will be down for 15-30 minutes | COMPLETE | |
| 2021-09-28 0700 | 2021-09-28 1554 | NPCF work on facility power | Deenergizing power to transformer TX-4C-1020, pulling and terminating busduct cabling from transformer to room 2020. | One third of Sonexion racks will lose source 1 power (Feed C) and will continue to operate on source2 degrading reliability by losing power redundancy. | COMPLETE | |
| 2021-09-28 0700 | 2021-09-28 0900 | Blue Waters | A rack of scratch lost power during the power outage. | Scratch was partially unavailable due to TOR power resiliency issue. | COMPLETE | |
| 2021-09-28 0800 | 2021-09-28 0900 | idp.ncsa.illinois.edu | Assert eduPersonAssurance Cappuccino profile for NCSA Staff | NCSA Staff logging in with the NCSA Identity Provider will be able to get Silver CA certificates from cilogon.org | help+idp@ncsa.illinois.edu | COMPLETE |
| 2021-09-21-14:50 | 2021-09-21-15:02 | vcenter appliance controlling ASD vsphere | vcenter appliance was upgraded | vsphere.ncsa.illinois.edu was off-line for 12 minutes. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-09-21 0700 | 2021-09-20 1115 | Blue Waters | Power Work caused non redundant switches and misconfigured servers to shutoff | Blue Waters Compute, Login and Scheduler | bw-admin@ncsa.illinois.edu | COMPLETE |
| 2021-09-20 1800 | 2021-09-20 2130 | NCSA File & Print Servers | Scheduled Windows Server Maintenance | File & Print Shares were unavailable during maintenance. Users were not be able to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-09-14 0000 | 2021-09-14 0600 | Internet2 WAN circuit | Internet2 will be migrating our WAN circuit to new hardware. | Traffic over that path will reroute while the change happens. We anticipate the migration to take less than 30 mins. | help+neteng@ncsa.illinois.edu | COMPLETE |
0600 | 0900 | Wiki | Upgrade to next version | Wiki will be unavailable | COMPLETE | |
| 2021-09-09 0600 | 2021-09-09 0700 | NCSA VPN | Software Upgrades | The appliances hosting the NCSA VPN will be patched. Users will experience a brief disconnect as load is failed over between the appliances. | help+neteng@ncsa.illinois.edu | COMPLETE |
| 2021-09-08 1300 | 2021-09-08 1400 | Group prod_b Bastion hosts | Out of cycle patching | Bastion hosts in group prod_b will be patched and rebooted. (see MOTD for group assignment) | help+security@ncsa.illinois.edu | COMPLETE |
| 2021-09-08 0900 | 2021-09-08 1000 | Group prod_a Bastion hosts | Out of cycle patching | Bastion hosts in group prod_a will be patched and rebooted. (see MOTD for group assignment) | help+security@ncsa.illinois.edu | COMPLETE |
| 2021-09-02 9:30 AM | 2021-09-02 1PM | PDU in rack AA81 | We are replacing a PDU in NPCF rack AA81 | All systems in the rack have redundant power connections. No service outages are expected from this work | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-09-01 0700 | 2021-09-01 0800 | cilogon.org | Update to OA4MP v5.2.1 | Device Authorization Grant Flow transactions will be stored in database rather than in memory | help@cilogon.org | COMPLETE |
1200 | 1205 | Wiki | Security patch is being applied | Wiki will be down | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-08-25 9:00am | 2021-08-25 6:45pm | Blue Waters | System reboot due to blade fallout coinciding with HSN reroute and SMW not recovering. | All jobs interrupted | jenos@illinois.edu | COMPLETE |
| 2021-08-19 0538 | 2021-08-19 0700 | IRST systems hosted on IRST Node 2 | Storage controller failure, all VMs taken offline | some prod_b systems, and non-redundant services. | eyrich@illinois.edu | RESOLVED |
| 2021-08-19 5:34 | 2021-08-19 6:20 | cilogon.org | Storage controller failure in IRST VM farm | cilogon.org was unreachable until we initiated fail-over to our backup servers at NICS. | help@cilogon.org | COMPLETE |
| 2021-08-18 1136 | 2021-08-18 1156 | NCSA Wiki | Test instance caused interference. | NCSA Wiki | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-08-17 0500 | 2021-08-17 0700 | NCSA/NPCF Wide Area Network | Between 5:00AM and 7:00 AM CDT on 08/17/2021, Campus ICCN Engineers will be upgrading firmware on the ICCN router 710rtr at the Starlight facility in Chicago. | Our peerings with MREN and OmniPoP will go down. All traffic destined for those peerings will reroute via other peerings, so no production impact is expected. | help+neteng@ncsa.illinois.edu | COMPLETE |
| 2021-08-16 1800 | 2021-08-17 0000 | NCSA File & Print Servers | Scheduled Windows Server Maintenance | File & Print Shares will be unavailable during maintenance. Users will not able to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing will be unavailable. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-08-12 9:54 | 2021-08-12 1012 | Jira | Attempted snapshot of Jira in vSphere was too intensive for the system | Jira | help+service@illinois.edu | COMPLETE |
| 2021-08-10 2000 | 2021-08-011 0000 | Radiant API and Web access | Radiant cluster name change. | During this time access to the API endpoints and the Horizon web dashboard will be intermittently unavailable. Instances will continue to run and be available over the network with no interruptions. | radiant-admin@ncsa.illinois.edu | COMPLETE |
| 2021-08-10 07:00 | 2021-08-10 17:10 | iForge | Quarterly Maintenance | All systems unavailable | iforge-admin@lists.ncsa.illinois.edu | COMPLETE |
| 2021-08-09 1421 | 2021-08-09 1440 | NCSA Wiki | DB conflict configuration with Wiki & Wiki-Test | NCSA Wiki was unaccessible | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-08-05 1000 | 2021-08-05 1030 | NPCF Core Router - Linecard Reboot | A problem was identified on one of the line cards in our core router requiring a reboot of the linecard. The linecard was successfully rebooted and we will continue monitoring the hardware for further issues. | All connections to this linecard are redundant and there was no impact to users. | neteng@ncsa.illinois.edu | COMPLETE |
| 2021-08-05 0800 | 2021-08-05 1000 | LSST | LSST Emergency OS Patching | LSST services hosted at NCSA except:
| lsst-admin@ncsa.illinois.edu | COMPLETE |
| 2021-08-04 0800 | 2021-08-04 1700 | Radiant API and Web access | Installation of new Radiant cluster Cluster name changes are starting at 1100; This will make the horizon dashboard unreachable. | During this time access to the API endpoints and the Horizon web dashboard will be intermittently unavailable. Instances will continue to run and be available over the network with no interruptions. | radiant-admin@ncsa.illinois.edu | COMPLETED |
| 2021-08-04 0700 | 2021-08-04 0800 | cilogon.org | Update to OA4MP v5.2.0 | Added support for Device Authorization Grant Flow (RFC 8628) | help@cilogon.org | COMPLETED |
| 2021-08-03 0800 | 2021-08-03 1700 | Radiant API and Web access | Installation of new Radiant cluster | During this time access to the API endpoints and the Horizon web dashboard will be intermittently unavailable. Instances will continue to run and be available over the network with no interruptions. | radiant-admin@ncsa.illinois.edu | COMPLETED |
| 2021-08-03 9:00 am | 2021-08-03 11:30 am | Radiant Cluster | A change was made to the firewall that unintentionally restricted access for instances and other internal cluster communication. | Access to instances and workload | radiant-admin@ncsa.illinois.edu | RESOLVED |
| 2021-07-31 0600 | 2021-07-31 0630 | CILogon hosted services | Infrastructure maintenance | During this time each service hosted by CILogon including COmanage Registry, LDAP, Grouper, SAML proxy, and MDQ will become unavailable for a short time. Each individual service outage will last less than 5 minutes. Services that will not be impacted include: * OIDC clients that do not query LDAP for resolving attributes * X.509 certificate issuance and certificate revocation lists * LIGO and GW-Astronomy services | help@cilogon.org | COMPLETE |
| 2021-07-29 1300 | 2021-07-29 1400 | IRST-run bastion hosts (pool B) | Security patching | Hosts managed by IRST will be patched and rebooted. Only hosts in pool B will be patched at this time | help+security@ncsa.illinois.edu | COMPLETE |
| 2021-07-29 0900 | 2021-07-29 1000 | IRST-run bastion hosts (pool A) | Security patching | Hosts managed by IRST will be patched and rebooted. Only hosts in pool A will be patched at this time | help+security@ncsa.illinois.edu | COMPLETE |
| 2021-07-28 1000 | 2021-07-28 1050 | LSST | OS Updates on only NCSA Test Stand (NTS) | Only the LSST NCSA Test Stand (NTS) services hosted at NCSA | lsst-admin@ncsa.illinois.edu | COMPLETE |
| 2021-07-27 0600 | 2021-07-27 0900 | Jira | Upgrade | Jira will be unavailable | COMPLETE | |
| 2021-07-26 1800 | 2021-07-27 0000 | NCSA File & Print Servers | Scheduled Windows Server Maintenance | File & Print Shares were unavailable during maintenance. Users were not able to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-07-21 0800 | 2021-07-21 2900 | ICCP | ICCP Quarterly Maintenance
| All ICCP services | help@campuscluster.illinois.edu | COMPLETE |
| 2021-07-21 15:24 | 2021-07-21 21:50 | ASD Vshpere cluster in 3003 | One of the 4 hypervisors in the cluster paniced. Unscheduled preventative maintenance is being preformed on it and the other 3 nodes in the cluster. | after the initial outage at 15:24, there should be no additional outages. | help+service@ncsa.illinois.edu | COMPLETE |
| 2021-07-13 0700 | 2021-07-13 0800 | cilogon.org | Update to OA4MP v5.1.4. | The OAuth2/OIDC backend of the CILogon Service will be updated to OA4MP v5.1.4. | help@cilogon.org | COMPLETE |
| 2021-07-08 0800 | 2121-07-08 1000 | OpenAFS | The remaining OpenAFS database servers were upgraded. | No service impacts were seen | help+service@ncsa.illinois.efu | COMPLETE |
| 2021-07-07 0600 | 2021-07-07 0800 | CILogon AWS Hosted Services | Upgrading AWS RDS Aurora MySQL v5.6 to v5.7 | COmanage Registry and Grouper services hosted by CILogon will be unavailable | help@cilogon.org | COMPLETE |
2021-07-01 2140 | 2021-07-01 1430 | Horizon dashboard access was down for the entire period. Cluster networking was down from 1200 to1430. | Investigations into Horizon dashboard accessibility issues resulted in the application of an incorrect default network gateway for the cluster around noon. This was corrected and networking functionality restored around 1400. Instances began recovering soon thereafter. | Radiant admins believe running instances have recovered on their own but we advise everyone to check their systems and report any issues they see to the help desk. | help@ncsa.illinois.edu | RESOLVED |
2021-07-01 0247 | 2021-07-01 1300 | Various systems in NPCF, ACB, NCSA | There was a power event in the Champaign-Urbana area at around 2:47AM today. Details about the cause are currently unknown. This event caused disruptions to systems at the NCSA building, NPCF and ACB. Known issues have generally been resolved but there may be unidentified issues lingering. If you encounter any problems, please notify NCSA help desk staff (help@ncsa.illinois.edu). | Multiple systems/services were impacted. All have been recovered and return to normal operations is complete. | NCSA help desk | RESOLVED |
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IN PROGRESS
RESOLVED
SCHEDULED