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Current Status  

StartEndWhat System/Service is affectedWhat is happening?What will be affected?Contact PersonStatus

Upcoming Scheduled Maintenance

Listed below in chronological order.

StartEndWhat System/Service is affectedWhat is happening?What will be affected?Contact PersonStatus

1700

1900

JiraUpgradeJira will not be availablehelp+service@illinois.edu

Status
colourBlue
titleSCHEDULED

2022-07-20 08002022-07-20 2000ICCICC Quarterly MaintenanceAll ICC serviceshelp@campuscluster
2024-05-15 07002024-05-15 19:00NightingaleQuarterly Planned MaintenanceAll Nightingale servers and services were unavailable (other than the ngale-bastion* nodes)help@ncsa.illinois.edu

Status
colour

Blue

Grey
titleSCHEDULED

2022-10-19 08002022-10-19 2000ICCICC Quarterly MaintenanceICC Cluster nodes only

help@campuscluster.illinois.edu

Status
colourBlue
titleSCHEDULED

Previous Outages or Maintenance


Previous Outages or Maintenance

StartEndWhat
StartEndWhat Status
System/Service was affected?What happened?What was affected?

Contact Person

Status
2022-06-01 09002022-06-01 1015Facility UPSReplace two batteries,All system with UPS feed, the UPS will stay online supporting loads but at reduced capacity and no outage expected.rantissi@illinois.edu

10:30

11:00

wiki.ncsa.illinois.eduwiki.ncsa.illinois.edu has slow load time or completely times out (ticketed as SVC-24573)Viewing/Editing Confluence (Wiki) pages.help@ncsa.illinois.edu

Status

colourGreen
title

COMPLETE

resolved

2022

2024-

05

04-25

2230

17:00

2022

2024-

05

04-

26 16

25 17:

15Delta

3 HSN switches were experiencing problems

switches were updated and reconfigured

  • Slurm scheduler was paused to prevent new jobs from starting
  • Taiga remained unmounted
  • various nodes had no connectivity to the HSN
  • 45

    sslvpn.ncsa.illinois.eduAn update for an active 0day attack was installedvpn connections dropped for users and they had to reconnect.help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

     
    1700


    1700

    NCSA WikiServer, DB, and Application upgradeswiki.ncsa.illinois.edu will be unavailable during this time
    most services were experiencing some amount of degradation
    help@ncsa.illinois.edu

    Status
    colourGreen
    title

    COMPLETE

    complete

    2022

    2024-

    05-25 18002022-05-25 
    2230Taiga - CenterWide FSPartial outage. Some projects asked to temporary unmount /taigadeltaChristopher Heller

    04-19 08:00

    2024-04-19 09:15

    DHCP leases for NCSANet and NCSA wired networkDHCP server stopped renewing IP address leases after a reboot for patchingDHCP lease renewals ceased, causing loss of connectivity for systems that tried to renew during the window. Already established connections were unaffected.help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2022

    2024-

    05-18 07002022-05-18 1400NightingaleNightingale Planned MaintenanceAll Nightingale Services

    04-17 13:15

    2024-04-17 13:16

    ache-repo.ncsa.illinois.eduA filesystem is being fsck'ed.The data filesystem will be offline so packages will be unavailable.help+security@ncsa
    help@ncsa
    .illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2022

    2024-

    05-12 17002022-05-12 1800Jira & WikiChange to puppet configsDowntime expected on each system for 1 to 5 minutes

    04-16 08:45

    2024-04-16 09:15

    TaigaRolling Failovers on Taiga's MDT0 applianceAccess to FS was interrupted

    set@ncsa

    help+service@ncsa

    .illinois.edu

    Status
    colourGreen
    title

    COMPLETE

    complete

    2022

    2024-

    05-10 0700

    2022-05-10 1900

    iForge / vForge / license serversQuarterly Planned Maintenanceall nodes and services will be unavailable

    04-04 12:35

    2024-04-04 16:35

    Subset of Taiga native (Lustre) clientsIB Link on tgio11 began failing RDMA traffic causing some I/O interrupt issues on clients leveraging 3 LNET routers.  Access to the file system via these LNET routers is periodically timing out; suspect is bad IB cable.  Confirming with vendor. 

    set@ncsa

    help@ncsa

    .illinois.edu

    Status
    colourGreen
    title

    complete2022-05-10 08002022-05-10 0815cilogon.orgUpdate to OA4MP v5.2.6Improvements in the back-end service

    Mitigated

     
    0700


    0730 

    VMware migrationsVMware hosts are migrating to a new license modelAll VM guest machines and all services should remain operational and accessible. No downtimes are expected.

    help@ncsa.illinois.edu

    help@cilogon.org


    Status
    colourGreen
    titlecomplete

    2022

    2024-

    05

    04-

    09

    03 1800

    2022

    2024-

    05

    04-

    09 2130

    04 0700

    NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares
    were
    will be unavailable during maintenance.  Users
    were
    will be unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing
    was
    will be unavailable.
    help+service@ncsa
    help@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-05

    2024-04

    10002022-05-04 1015IDDS Accounting ServicesPlanned Maintenance All IDDS services (APIs, acctd, etc)

    -02 11:00

    2024-04-02 11:30

    IRST services, including systems run on IRST VMWare clustersmoving to upgraded switches/routers

    Systems run by IRST, and any systems on the IRST-run VMWare cluster. Outage is expected to last < 5min.

    help+security@ncsa.illinois
    help+idds@ncsa.illinois.edu, tolbert@illinois
    .edu

    Status
    colourGreen
    title

    Complete

    complete

    2022



    2024-

    05

    02-

    04 0600

    28

    2022

    2024-

    05

    04-

    04 0622

    01

    NCSA GitLabGitLab was updated to latest versionAll GitLab services were unavailable for a few minutes.
    SSLVPNSSLVPN will start using CILogon for authentication and DUO integration. Four new profiles have been created (duplicating the existing four) but with the name "cilogon" in the name.  These new profiles will use the new authentication method.   After a few weeks of testing, if no issues are found, we will remove the old profiles on March 20. help+neteng@ncsa
    help+service@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete2022-04-19 12:002022-04-19 12:01RadiantRestarted the AMQP service to put in some performance changesNew instance or virtual network changes that were submitted during the five-second restart may have failed

    complete

     
    2330

     
    2345

    NCSA GitLab,
    NCSA Windows File & Print Servers
    Web Redirect Server

    VMs migrating to a new clusterAffected services will be unavailable for a few minutes.help@ncsa
    radiant-admin@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete2022 04-16 06002022 04-16 0630CILogonSeveral cilogon.org services will be updatedhttps://cilogon.org , https://crl.cilogon.org , https://demo.cilogon.org , ldaps://ldap.cilogon.orghelp@cilogon.org

    complete

     

     

    NPCF WifiTech Services will be replacing the AP at NPCF.

    Tech Services will be replacing the Access Points at NPCF.  No user impact is expected.

    help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    Complete2022-04-14 2100

    0915

    JiraNew tickets cannot be created due to the user license limit being reachedCreation of new tickets.


    2100 hrs


    2200 hrs

    Jira, Wiki, internal.ncsa.illinois.edu, identity.ncsa.illinois.eduVMs will migrate to a new cluster.Services will be unavailable for a few minutes (<5 mins) while the VM is shutdown and moved.help@ncsa.illinois.edu
    https://www.ncsa.illinois.edu/expertise/user-services/user-support/

    Status
    colourGreen
    title

    Resolved

    2022 04-14

    0800

    2022 04-14 0830Wifi, VoIP, CCTV and FS networks at NCSA.Tech services will be replacing their building router at NCSA.  They expect a 10 mins outage.  Services may see a temporary interruption as cables are being changed

    complete

     

     

    NCSA WifiTech Services will be replacing the AP at the NCSA building. 

    Tech Services will be replacing the Access Points at the NCSA building.  No user impact is expected.

    help+neteng@ncsa.illinois.edu

    Status
    colour

    Blue

    Green
    title

    SCHEDULED

    2022 04-09 0600

    2022 04-09 0700Internet2 / ESnet WAN connections.During a few minute outage, some of our WAN circuits will be migrated.  Traffic will be automatically re-routed. 

    complete

    2024-03-14 0700

    2024-03-15  2140

    vForge / license serversQuarterly Planned Maintenanceall vForge nodes and services (incl. related license servers/services) will be unavailablehelp@ncsa.
    help+neteng@ncsa.
    illinois.edu

    Status
    colour

    Blue

    Green
    title

    SCHEDULED Status

    complete

    2022-03-17 09002022-04-12
    1030jiraldap auths have been sporadically failing.  This service is being monitored to determine a root cause.Jira logins breakhelp+service@ncsa.illinois.edu


    03/14/2024 080003/15/2024 2125
    • Extended outage due to a problematic upgrade solution. 
    • Vendor engineers involved
    Taiga/GraniteSemi-Annual Maintenance

    All Taiga & Granite Storage Services

    set@ncsa.illinois.edu

    Status

    colourGreen
    title

    RESOLVED2022-04-12 0900

    COMPLETED

    1200

    1500

    2022-04-12 0930

    vsphere.ncsa.illinois.edu
    vcenter security updates are being installed vm management interface will be unavailable for 15 mins.
    consoleUpgradeThe vsphere.ncsa.illinois.edu web console. VMs should not be affectedhelp@ncsa.illinois.edu

    Status
    colourGreen
    title

    Complete

    completed

    2022
    2024-
    04
    03-07
    1900
    2022
    2024-
    04
    03-
    07 1950
    08NCSA
    VPNSoftware Upgrades / SSL CertificateThe appliances hosting the NCSA VPN were patched and receive an updated SSL certificate. Users will experience a brief disconnect as load is failed over between the appliances.
    File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares will be unavailable during maintenance.  Users will be unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing will be unavailable.help@ncsa
    neteng@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    RESOLVED

    completed

    2022
    2024-
    04
    02-
    06 2200
    22 0640
    2022
    2024-
    04
    02-
    07 0000Some office ports on the second floor. Once of the switches on the second floor is experiencing a software problem and is currently down.  Code updates are being applied.One of the six switches on the second floor is down.  Users who are connected to this port, might not receive link.
    22 0648NCSA GitLabGitLab being updated to latest versionAll GitLab services will be unavailable for a few minutes.help@ncsa.
    help+neteng@ncsa.
    illinois.edu

    Status
    colourGreen
    title

    RESOLVED2022-04-06 15302022-04-07 0630All systems which mount/utilize TaigaA bug involving the multirail functionality caused constant reboots with one of the metadata servers. This resulted in cluster de-stabilization and loss of function.All lustre/NFS mountpoints to Taiga, Globus to Taiga.

    completed

    1500

    1600

    ACHE vSphere is being upgradedACHE vSphere is being upgraded

    ACHE vSphere will not be accessible

    help@ncsa.illinois.edu

    Status
    colourGreen
    title

    RESOLVED2022-04-04 09302022-04-04 1000NCSA LDAPInstantiation of Delta resource OU branch in the NCSA LDAP database with replication testing.No impacts to properly configured systems or searches is expected.

    completed

    1600

     

    1630

    sslvpn.ncsa.illinois.edussl cert is refreshed

    Users may need to manually reconnect if the system drops their session

    neteng@ncsa
    help@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete2022-04-01 06002022-04-01 0700NCSA GitLabGitLab was updated to latest versionAll GitLab services was unavailable for a few minutes.

    completed

    02/08/2024 103002/08/2024 1330NCSA Backbone Network Battery BackupNPCF Network DC Battery Maintenance Network Engineering is taking the battery back-up servicing NPCF networking equipment offline for periodic maintenance. This will be non-service impacting, as all core networking equipment still has two independent power feeds. neteng@ncsa
    help+service@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete

    completed

    2022
    2024-
    03
    01-
    23 1000
    29 1600
    2022
    2024-
    03-23 1600Email ListsEmail lists (lists.ncsa.illinois.edu) are not functioning

    Ability to send to email lists.

    Note: Bounced emails will need to be resent.

    02-05UIUC NetworkComplete / partial network outageWhile NCSA network is up and not impacted, much of the UIUC network is currently offline.  This could be affecting a broad range of services such as wireless, facility networks, campus websites, etc.  No current ETA, as engineers are still troubleshooting the problem. neteng@ncsa
    help+service@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete2022-03-22
    0730hrs2022-03-22
    0915hrsldap - NCSA primary serverOS updates and replication changesNCSA LDAP primary server will be unavailable, replicas should remain accessible

    completed

    1730

    1830

    vCenter Server ApplianceCritical patches are being applied

    The vcenter.internal.ncsa.edu site will not be accessible. Operating VMs should not be affected

    help@ncsa.illinois.edu
    Timothy Bouvet 

    Status
    colourGreen
    title

    CompletE2022-03-21 08002022-03-21 0830cilogon.orgMigrate CILogon Services to AWScilogon.org , demo.cilogon.org , crl.cilogon.org

    completed

    0800

    1400

    HOLL-IHOLL-I will enter a shuttered/standby modeAll HOLL-I servers and services will no longer be available after standby mode is activated.help@ncsa.illinois.edu
    help@cilogon.org

    Status
    colourGreen
    title

    complete

    completed

    2022

    2024-

    03

    01-

    19 0100

    24 1800

    2022

    2024-

    03-19 1500Campus ClusterCooling units at ACB stopped functioning, temperatures in the datacenter soared to cause machines to power off due to high temps. By the time ICI was informed, cooling had resumed at ACB. ICI then restored serviceAll of Campus Cluster

    01-25 0700

    NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares will be unavailable during maintenance.  Users will be unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing will be unavailable.help@ncsa.illinois.
    help@campuscluster.illinois.
    edu
    Status
    colourGreen
    title
    resolved2022-03-17 11002022-03-17 1123ASD and ACHE vsphere clusters and ldap1 and ldap2certs on ldap1 and ldap2 were updatedlogins to ASD and ACHE vsphere were down for 23 minutes.
    completed


    0900

    0915

    LastPassyearly audit performed. Users disabled or deleted per policyAccounts that had been disabled for over a year were deleted. Accounts that were unused for a year were disabledhelp+security@ncsa
    help@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    COMPLETE

    completed

    2022


    2024-

    03

    01-

    17
    09:082022-03-17
    10:01JiraLogins are slow or unsuccessful

    22 0900

    2024-01-22 1000

    idp.ncsa.illinois.eduConfiguration update for sslvpnConfiguration for the NCSA Identity Provider will be updated with login support for sslvpn.ncsa.illinois.edu.help+idp@ncsa.illinois.edu
    Jira login

    Status
    colourGreen
    title

    resolved2022-03-16 17002022-03-16 1800DNS1Hardware replacement on DNS1 server.DNS lookups will be on own the primary DNS server while the hardware is being swapped.  DNS2 will remain up.

    completed

    1700

    1745

    Wiki service upgradeUpgrade version to address recently announce security vulnerabilities.

    Wiki will be down during upgrade and testing.

    help@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

      2200

      2330

    Jira service upgradeUpgrade version to address recently announce security vulnerabilities.

    Jira will be down during upgrade and testing.

    help@ncsa
    help+neteng@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    COMPLETE

    completed

    2022
    2024-
    03
    01-
    14 1800
    17 0500
    2022
    2024-
    03-15 23:45
    01-17 0700Wireless connectivity on 2nd, 3rd and 4 floors. Tech Services will be replacing some network components in switches that provide connectivity for wireless. 

    Each floor (wireless) will lose connectivity for a few mins while the cards are replaced. 

    neteng+help@ncsa
    NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were able to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help+service@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    COMPLETE

    completed

    2022
    2024-
    03
    01-
    10 0700hrs
    16 0900
    2022
    2024-
    03-10 1500hrsDistribution panel DP-5C-1020. Power feed C to the north east corner power panelsDe-energizing electrical distribution panel  DP-5C-1020 to tie in power cables to Holl-I system

    Known resources impacted:

    Granite: already planned to be offline for maintenance

    iForge: cluster offline for the duration

    Radiant: cluster online, without power redundancy

    01-16 23:30Facility UPSSecond attempt, Preventive Maintenance_Replace UPS capacitorsAll systems which are connected to UPS power. During the PM the systems will not lose power but will be unprotected.rantissi@illinois.edu


    Status
    colourGreen
    titleCOMPLETED

    2024-01-16 22002024-01-17 0300Waster leak in Node 1 on campus.Node1 ( located on campus) has a water leak that may require full power down to address.  This will take out several devices that provide connectivity to NCSA WAN. No power outage was needed to repair the leakneteng@ncsa
    help@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete

    COMPLETED

    2022
    2024-
    03
    01-
    09
    10 0700
    2022
    2024-
    03
    01-10 12:09
    0810linux.ncsa.illinois.edu
    (aka public-linux)Upgrade server to RHEL 8 and add NCSA Duo 2FA authenticationServer was unavailable during maintenance.
    NightingaleQuarterly Planned MaintenanceAll Nightingale servers and services were unavailable (other than the ngale-bastion* nodes)help@ncsa
    help+service@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete

    COMPLETED

    2022
    2024-
    03
    01-
    02
    9302022-03-07
    1715ICCEmergency PM
    We are seeing some network issues on the cluster. In order to resolve these issues, we need to upgrade code on our infiniband infrastructureUPDATE: We are currently experiencing unforeseen technical issues with the cluster. We are investigating and expect resolution and restoration of all Campus Cluster services by March 3rd 12PM
    UPDATE2: We are still experiencing issues where the compute clients will not properly mount storage. We are engaged with vendor support and continue to work on the situation. Thank you for your patience. We have moved expected return to service to March 4th, 12PM
    UPDATE3: Campus cluster is experiencing SLURM job failures in certain pods(sections) of the cluster. Investigations continue and there is a partial return to service with login nodes, storage, and data transfer services still operational. New full return of service date: Monday, March 7th, 12PM.
    09 21002024-01-10 0400WifiPerforming a Code upgrade that will affect the Wi-Fi Environment. The majority of the system will be online and functional while individual Access Points will be upgraded. This upgrade is expected to gracefully migrate clients to adjacent access points to minimize any interruption. 

    <----


    This will more than likely also impact NCSAnet.

    neteng+help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    08 Jan 2024 0700

    08 Jan 2024 1600

    vforgeRadiant upgradeEntire cluster is shut downjlong@ncsa.illinois.
    ICCP filesystem will be offline. Most projects will be impacted. Special arrangements have been made with some to be able to operate to some degree during the outage.help@campuscluster.illinois.
    edu
    Status
    colourGreen
    title
    Complete

    2022-03-02 1237

    2022-03-02 1715

    iforge (iforge.ncsa.illinois.eduGPFS issue with interruption of filesystem leading to scheduler pause1 running job was aborted, and any new jobs paused during the interruption
    Completed


    0700

    1430

    RadiantThe Radiant cluster was be upgraded from OpenStack Wallaby to Yoga.The web dashboard and API endpoints were unavailable; networking for instances may have been intermittent.help@ncsa.illinois.edu
     

    Status
    colourGreen
    title

    COMPLETE

    Completed

    2022
    2024-
    03
    01-
    02
    06002022-03-02
    0630Jira

    Adding Ram
    to improve performance

    Jira will be unavailable druning maintenanceTimothy Bouvet 
    Cameron Pitcel 
    05 04002024-01-19 1200WifiUpgrading the code used for the Authentication on the Wi-Fi system and VPN. There will be an interruption to the IllinoisNet_Guest device registration and the IllinoisNet_Guest self-registration portal; both are expected to be back online before regular business hours. Regular authentication and traffic flow for the Wi-Fi and VPN is not expected to be interrupted.

    <----


    This will more than likely also impact NCSAnet.

    neteng+help@ncsa.illinois.edu

    Status
    colourGreen
    title

    COMPLETE

    COMPLETED

    2022
    2023-
    03
    12-
    01
    18002022-03-01
    1810ldap2 server clients of
    NCSA LDAP

    on-line maintenance

    restart rsyslog and Ldap after relocating /var/logs clients should have redundant servers configured
    19  04002023-12-19 0800WifiUpgrading the core campus Wi-Fi hardware. There will be an interruption to Campus Wi-Fi (including IllinoisNet, IllinoisNet_Guest, and eduroam), IllinoisNet_Guest device registration, and the IllinoisNet_Guest self-registration portal.

    <----


    This will more than likely also impact NCSAnet.

    neteng+help@ncsa.illinois.edu
    Timothy Bouvet 

    Status
    colourGreen
    title

    COMPLETE

    Completed

    2022

    2023-

    02

    12-

    28

    13 1800

    2022

    2023-

    02 Status

    12-

    28
    1830ldap1 server clients of
    NCSA LDAP

    on-line maintenance

    Had to restart rsyslog and Ldap after relocating /var/log

    slow response from ldap1 but clients should have redundant servers configuredTimothy Bouvet 

    14 0700

    NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares will be unavailable during maintenance.  Users will be unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing will be unavailable.help@ncsa.illinois.edu
    Status
    colourGreen
    title
    COMPLETE2022-02-28
    09002022-02-28
    1030CMDBV1.7.20220228 ReleaseMDB database will be unavailable. ITSM's openDCIM will be down for a short period (~ 5 minutes) while the data is reloaded.

    kimber7@illinois.edu

    Completed


      1600

    1630

    wiki.ncsa.illinois.edu and jira.ncsa.illinois.eduAtlassian has notified us of several critical security vulnerabilities in Confluence and Jira software. A mitigation has been applied to the Jira server and the Confluence server (wiki.ncsa.illinois.edu) will be patched.There will be a brief outage to patch the Confluence server at 1600. The patching is expected to take 15-20 minutes but the entire hour is reserved as a precaution.help@ncsa
    StatuscolourGreentitleCOMPLETE2022-02-26 07302022-02-26 0750NCSA GitLabGitLab was updated to latest versionAll GitLab services were unavailablehelp+service@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete

    Completed

    2022
    2023-
    02-25-10:002022-02-25-13:00Taiga - CenterWide FSFull file system outageAll clients mounting Taiga
    12-06 09002023-12-06 1700Facility UPSPreventive Maintenance _ Replace UPS capacitors.All systems which are connected to UPS power. During the PM the systems will not lose power but will be unprotected.MO Rantissi
    John Maloney 

    Status
    colour

    Green

    Red
    title

    Complete

    2022-02-09 1400

    2022-02-25 1030Jira, Internal/Savannah, LDAP, POP, Hosted web servers, virtual classroom, vcenter

    The NCSA VMWare cluster is experiencing storage performance issues.

    -- Update: Adjustments have been made to storage used by the LDAP servers and other non-essential VM instances have been disabled. Testing is indicating that response times have improved and services are working normally again.

    We monitoring services. Please report any issues to help@ncsa.illinois.edu

    INCOMPLETE

    UPS maintenance was halted due to damaged parts.  Putting the UPS back together and rescheduling for a later date.

    The UPS is back online.

    2023-11-10
    0800

    2023-11-10
    0900

    IDDS databasePlanned maintenance: postgresql upgradeNCSA identity, group management, campus cluster user management page, TEM shift report tool, and napshelp+idds@ncsa.illinois.edu
    Timothy Bouvet 

    Status
    colourGreen
    title

    Resolved for Now

    Completed

    2022

    2023-

    02

    11-

    24 1000

    09 0700

    2022

    2023-

    02-24 1115

    cerberus2.ncsa.illinois.edu, tg-kdc1.security.ncsa.illinois.edu, bwbh2.ncsa.illinois.edu

    One of the IRST ESXi machines unexpectedly shutdown.The listed hosts are currently unavailable

    11-09 1445 (vForge)

    2023-11-09 1630 (license servers)

    vForge / license serversQuarterly Planned Maintenanceall vForge nodes and services (incl. related license servers/services) will be unavailablehelp@ncsa.illinois.edu
    help+security@ncsa.illinois.edu
    (John) Walker 

    Status
    colourGreen
    title

    Complete

    Completed

    2022

    2023-

    02

    11-

    23 1700

    09 0700

    2022

    2023-

    02-23 1900DNS2DNS2 hardware will be replaced.There will be a brief outage of DNS2, while IP's are migrated to the new server.

    11-09 14:30

    vForge / license serversQuarterly Planned Maintenanceall vForge nodes and services (incl. related license servers/services) will be unavailablehelp@ncsa.illinois.edu

    Status
    colourGreen
    titleCompleted

    2023-11-08 1200

    2023-11-08 1230

    RadiantRebuilding rabbitmq serviceDashboard and API services were read-only during this time. help@ncsa
    help+neteng@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete

    COMPLETED

    2022

    2023-

    02

    11-

    22: 0825

    03

    2022

    2023-

    02

    11-

    22: 1324Slack

    Info from Slack (https://status.slack.com/)

    We've resolved the issue, and all impacted customers should now be able to access Slack. You may need to reload Slack (Cmd/Ctrl + Shift + R) to see the fix on your end. If that doesn't work, try clearing cache (Help > Troubleshooting > Clear Cache and Restart from the app menu). Thanks for bearing with us and we apologize for the disruption to your work day!

    Feb 22, 1:24 PM CST

    We're seeing signs of improvement. Please try reloading Slack, and if not a cache reset. We’re still monitoring the situation. We’ll confirm once this issue is fully resolved.

    Feb 22, 11:07 AM CST

    Slack is not loading for some users. We are continuing to investigate the cause and will provide more information as soon as it's available.

    Feb 22, 9:23 AM CST

    We're still working towards a full resolution. We'll be back with another update soon. Thank you for your patience.

    Feb 22, 8:44 AM CST

    We’re investigating the issue where Slack is not loading for some users. We’re looking into the cause and will provide more information as soon as it's available.

    Feb 22, 8:25 AM CST

    07

    hub.ncsa.illinois.eduprivate docker registry is down due to volumes in radiant in detaching statehub.ncsa.illinois.edu is not reachable, and images stored are unreachable. Services that have their images local should continue to run, services that want push/pull images will get a 500 error.Rob Kooper 

    Status
    colourGreen
    titleCOMPLETED

    1700

    1830

    Confluence/WikiUpgrade the systemConfluencehelp@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    2023-10-31 09:302023-10-31 10:30NCSA OpenSourceupgrade Atlassian productsopensource confluence/jira/bamboo/bitbucket

    Status
    colourGreen
    titleCOMPLETED

     

     

    HALFull System PMAll HAL services

    Status
    colourGreen
    titlePOSTPONED


    1330

    14:30

    SSLVPNNew auth method was added to a new login profile, ncsa-vpn-saml-tunnelall. There is now a test profile in place that isn't open to everyone. Please continue to use the profiles you were using before. If you notice and issue please report it. Our testing indicated logins were working as intended. help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    0900

    1700

    RadiantOpenStack software updateThe Radiant team will be conducting an OpenStack software update, from Victoria to Wallaby. This is a software stability update and does not include significant features or changes in functionality. The update will be done online and is not expected to impact running instances or system access.help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

      1700

      0700

    NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares will be unavailable during maintenance.  Users will be unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing will be unavailable.help@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    0930

    1100

    TaigaOnline, Rolling patch of Taiga serversTaiga File Systemset@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    0800

    0800

    HOLL-ICS-2 Appliance Mode upgradeAll HOLL-I servers and services will be limited to internal testershelp@ncsa.illinois.edu

    Status
    colourGreen
    titleCompleted

    0800

    0800

    HOLL-ICS-2 Appliance Mode hardware installationAll HOLL-I servers and services will be unavailablehelp@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    1800

    1815

    ConfluenceConfig will be applied to increase the period users can be logged in before logged outConfluence will be downhelp@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

      1700

      1800

    sslvpntesting new auth methodno user impact was observedhelp+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-10-10 08002023-10-10 1000cilogon.orgMoving to new compute infrastructurecilogon.org, demo.cilogon.org, crl.cilogon.orghelp@cilogon.org

    Status
    colourGreen
    titleCOMPLETE

    2023-10-09 12152023-10-09 1532TaigaAppliance has unmounted all of its OSTs. Ability to do I/O to Taigaset@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    0600

    0700

    ConfluenceConfluence is being upgradeConfluence will not be available for use

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-10-04 06002023-10-04 1927DeltaFilesystem and OS patchingAll Delta resources will be unavailable during the maintenance period
    including:
    + Delta login nodes - unavailable
    + Delta compute nodes - unavailable
    Delta services
    + Open OnDemand - unavailable
    + Delta Globus Online endpoint - unavailable
    help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-10-04 09502023-10-04 1000Opensource ConfluencePatching conflueceopensource confluence will be down

    Status
    colourGreen
    titleCOMPLETE

    2023-09-27 17002023-09-28 0700NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-09-26 14002023-09-26 1500Wireless NCSA buildingCampus wireless outage.NCSAnet and IllinoisNet users are experiencing connectivity issues.   Tech Services is aware of the problem. help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-09-28 14332023-09-28 1459cilogon.orgservice outage due to AWS database issuelogins to cilogon.org were failinghelp+cilogon@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-09-26 7:30AM2023-09-26 8:00AMLdap Primary  ServerMaintenanceLdap updates will be disabled during maintenanceTimothy Bouvet 

    Status
    colourGreen
    titleCOMPLETE

    09/22/2023 8:00am9/22/2023 1:30pmWireless accessNCSANet is not authenticating users and denying connections.Anyone attempting to connect to the wireless NCSANet ID.neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-08-292023-09-21 - 1300opensource bitbucketBitbucket is not compatible with the deployed version of git, see https://jira.atlassian.com/browse/BSERV-14390opensource.ncsa.illinois.edu/bitbcket

    Status
    colourGreen
    titleCOMPLETE

    2023-Sep-19 - 07452023-Sep-19 - 0750LastPassRekey the LastPass/Duo IntegrationLastPass users that utilize duo may not be able to authenticate until completedJames Eyrich

    Status
    colourGreen
    titleCOMPLETE

    2023-Sep-18 - 15112023-Sep-18 - 1749TaigaOutage due to failed MDS failover.Taiga access was unavailable.set@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-09-14 07002023-09-14 2015vForge / license serversQuarterly Planned Maintenanceall vForge nodes and services (and related license servers/services) will be unavailablehelp@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-09-14-08002023-09-14-2000Taiga & Granite ServicesSemi-Annual Planned MaintenanceAll Taiga and Granite services will be offline 

    set@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-09-08  06:582023-09-08 09:50disruption to NPCF-DES-CORE, NPCF-CWMGMT-FW1 & 2, MForge VPN

    NPCF-CORE-EAST has a DEAD linecard.

    Relocating affected links to other linecards with open ports while we work with vendor support for a replacement.

    redundancy has been lost, access and activity remain normal.

    Status
    colourGreen
    titleCOMPLETE

    2023-09-06 09:482023-9-6 10:35NCSA Center Wide Management Networkthe firewall protecting this network is showing offlineCenterwide management networks in NCSA building(John) Walker 

    Status
    colourGreen
    titleCOMPLETE


    2023-9-6 09:502023-9-6 10:35The main switch in NCSA 3003In debugging a link problem between NCSA and NPCF the wrong fiber was inadvertently pulledNetworking in and out of 3003 was down for 35 minsneteng@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-08-26 23:062023-08-27 01:36CILogonCILogon database replication errorCILogon OAuth/OIDC services unavailablehelp+cilogon@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-08-24 13:022023-08-25 14:15TaigaMultiple SAS cable backend failure causing OSTs to go into write protect and unmountAccess to certain OSTs in Taiga

    set@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-08-16 17002023-08-17 0000NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-08-16 07002023-08-16 1003NightingaleQuarterly Planned MaintenanceAll Nightingale servers and services were unavailable (other than the ngale-bastion* nodes)help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-08-15 04002023-08-15 0500VMWare GatewayVMWare is updating the Gateway OSNo expected effects

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-08-14 09352023-08-14 2000NCSA VPNDuo implemented new ssl checks that we were not passingUsers couldn't authenticate with DUO to establish new connections to the VPN. Existing VPN sessions remain connected.Matthew Elliott 

    Status
    colourGreen
    titleComplete

    2023-07-27 17002023-07-27 1715HOLL-ILive kernel patchingkernel was updated in response to recent security issue.help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-07-25 09002023-07-25 1630RadiantChanges to the OpenStack network configuration and network service node (increasing MTU on customer networks and adding a new dedicated network server)These changes will impact project/instance networks and cause them to be unreachable for an extended period of time. Expect network timeouts and failure of NFS file system access. Systems may be unreachable for several hours - up to the entire planned time - but we are making every effort to minimze the downtime.

    James Glasgow via help@ncsa.illlinois.edu

    Status
    colourGreen
    titleComplete

    2023-07-19 0800

    2023-07-19 2000

    ICCPICCP Quarterly MaintenanceAll ICCP services

    help@campuscluster.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-07-19 08002023-07-19 0900u1carne routerscheduled maintenancemForge, Magnus, and Access will have a brief outage as the routers reboot.

    Michael Douglas via neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-07-12 17002023-07-12 2130NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-07-07 10002023-07-07 1100NCSA KerberosDeleting out principals that were disabled on 2023-06-07Kerberos authentication should already be disabled for the planned hosts, so there should be zero notable effect. help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    1345

    1450

    HOLL-ITransitioning CS-2 Execution Mode from Weight Streaming to PipelinedHoll-I CS-2help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-06-30 06002023-06-30 0605NCSA GitLabGitLab was updated to latest versionAll GitLab services was unavailable for a few minutes.help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-06-29 18492023-06-29 2000DeltaMore Power fluctuations due to the severe weather have caused in all NCSA buildings. NCSA staff are working to restore all services to full functionality.Delta Login, Openondemand and Scheduling.help@ncsa.illinois.edu

    Status
    colourGreen
    titleRESOLVEd

    2023-06-29 13162023-06-29 1530Most NCSA computer systemsPower fluctuations due to the severe weather have caused multiple system failures in all NCSA buildings. NCSA staff are working to restore all services to full functionality.

    Virtually all systems have been impacted to some extent.

    Most NCSA compute resources have returned to service.

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleRESOLVEd

    2023-06-21 18002023-06-21 1900DNS1 / DNS2 BIND security patchesDue to a security issue with BIND, neteng will be rebooting both DNS servers (staggered) starting tonight at 1800.  neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-06-15 06002023-06-15 0605NCSA GitLabGitLab updated to use new backup methodAll GitLab services were unavailable for a few minutes.help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-06-14 17002023-06-14 2200NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-06-08 11002023-06-08 1205ICI MetricsMajor Upgrade to Grafana 9.5.x and Unified AlertingAccess to https://metrics.ncsa.illinois.edu and all alerting was pausedmalone12@illinois.edu

    Status
    colourGreen
    titleComplete

    2023-06-07 13002023-06-07 1500NCSA KerberosDisabling Kerberos Host Principals not in DNSKerberos Authentication for hosts may stop working. Please create a ticket if you think your host principal may have been disabled erroneously. help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-05-23 12402023-05-23 1410TaigaFailover events on tgio02I/O to and from Taiga for all services intermittently during this periodset@ncsa.illinois.edu

    Status
    colourGreen
    titleRESOLVEd

    2023-05-23 08002023-05-23 1400Granite Tape ArchiveUnplanned Library Maintenance due to component failureRetrieval of data;bdickin2@illinois.edu

    Status
    colourGreen
    titleRESOLVEd

    2023-05-18 08002023-05-18 1400Granite Tape ArchiveLibrary Preventative MaintenanceRetrieval of data;bdickin2@illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-05-17 07002023-05-17 2125NightingaleQuarterly Planned Maintenance

    All Nightingale servers and services were unavailable (other than the ngale-bastion* nodes)

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-05-17 05302023-05-17 0600Wireless and VoIP (NCSA Building)Router UpgradesWireless, VoIP and anything directly connected to the campus switches will be down, while they upgrade firmware on the router.help+neteng@ncsa.illinois.edu

    Status
    colourBlue
    titleSCHEDULED

    2023-05-16 07002023-05-16 1100HOLL-IQuarterly Planned Maintenanceall HOLL-I nodes and services were unavailablehelp@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-05-15 09002023-05-15 1200HOLL-ICS-2 CDU maintenancethe HOLL-I CS-2 was unavailable and there was a reservation in Slurmhelp@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-05-12 06002023-05-12 0615NCSA GitLabGitLab was updated to latest versionAll GitLab services was unavailable for a few minutes.help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-05-11 0700

    2023-05-11 1900

    vForge / license serversQuarterly Planned Maintenance

    all vForge nodes and services (and related license servers/services) will be unavailable

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-May-03 08002023-April-25 0900ACHE FW Cluster Upgrade - SecondaryUpgrading ACHE Firewall member BNo outage expectedeyrich@illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    13:00

    16:30

    vSphere and hosts on it.VMWare Licensing issues. Was forced to migrate to new vSphere.LDAP, Wordpress Sites, varioushelp@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2023-05-01
    1530
    2023-05-01
    1605
    ICI VMwareApply updates to address software issue.


    Expand
    titleVMs that could experience a short outage...

    campuscluster
    congo-vm.ncsa.uiuc.edu
    internal-test
    ldap-mg1.ncsa.illinois.edu
    ldap-radiant1
    ldap1.delta
    ldap2
    ldap2.ngale.ncsa.illinois.edu
    ldap3.ncsa.illinois.edu
    manage - uillinois.edu AD
    metrics01
    metrics02
    midwestbigdatahub.org
    rad-adm01
    studentcluster.ncsa.illinois.edu
    svna-build
    tintri-global-center
    asd-backup01.internal.ncsa.edu
    asd-log.internal.ncsa.edu
    asd-pup01.internal.ncsa.edu
    hli-pup01.internal.ncsa.edu
    jlongtest
    mlong-agent1
    oncall-test


    aloftus@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2023-April-26 08002023-April-25 0900ACHE FW Cluster Upgrade - primaryUpgrading ACHE Firewall member ANo outage expectedeyrich@illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2023-April-25 08002023-April-25 0900NPCF CWFM Cluster Upgrade secondaryUpgrading NPCF CW Firewall member BNo outage expectedeyrich@illinois.edu

    Status
    colourGreen
    titleCOMPLETE

     

    1700

     

    1715

    NCSA VPNThe certificate on the NCSA VPN was replaced.Users will be disconnected from the VPN and have to manually reconnect.neteng@ncsa.illinois.edu 

    Status
    colourGreen
    titleCOMPLETE








    2023-April-20 08002023-April-20 0900NPCF CWFM Cluster Upgrade primaryUpgrading NPCF CW Firewall member ANo outage expectedeyrich@illinois.edu
    Status
    colourGreen
    titleComplete


    2023-04-19 18002023-04-19 2300NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were be unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing were unavailable.help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

      0800

      2000

    DeltaHSN and OS is being updated,The entire system will be offline.kingda@illinois.edu

    Status
    colourGreen
    titleComplete

    04/17/23 090004/17/23 1400Granite Tape ArchiveUpgrades to FSIngest or retrieval of data;bdickin2@illinois.edu

    Status
    colourGreen
    titleComplete

    2023-03-27


    2023-04-16NCSA OpenSource BitBucketincompatibility with git, only versions that can be installed are 2.25 or 2.40, and Bitbucket requires version 2.31 - 2.39
    https://opensource.ncsa.illinois.edu/bitbucket is down until new version of BitBucket

    Rob Kooper 

    Status
    colourGreen
    titleCOMPLETED

    2023-04-032023-04-04NCSAnet, IllinoisNet, EDUroamTech Services is deploying a new certificate for all wireless networks.Check #announce on NCSA Slack for more information, including links to download software that will update your wireless profiles. help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-03-29 12:00 CDT2023-03-29 12:30 CDTPrimary Kerberos serverConfiguration changes to match secondary KDCsPassword changes may have been delayed by ten minutesChristopher Lindsey 

    Status
    colourGreen
    titleComplete

    2023-03-23 08432023-03-23 1030DHCP serving NCSAnet wireless and NCSA office wired wall jacksThe main NCSA DHCP server stopped answering queries and was restartedIf you didn't already have a DHCP lease your system would have been unable to connect to NCSAnet or register on an office wired wall jack.neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-03-15 18002023-03-16 2300NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-03-14 11002023-03-14 1150Authentication to vsphere.ncsa.illinois.edu and ache-vcenter will failReplacing SSL certs on Ldap1/2Ldap will be restarted on Ldap1/2tbouvet@illinois.edu

    Status
    colourGreen
    titleComplete

    2023-03-09 0700

    2023-03-09 17:20

    vForge / license serversQuarterly Planned Maintenance

    all nodes and services will be unavailable

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete


    03/09/2023 0800

    03/09/2023 1713NCSA Taiga & GraniteTaiga Service Node Updates & Granite UpgradeTaiga Public LNET router was upgraded and a second one added; access via public LNET was down from 0800 to 1100.  Globus and NFS services were patched in a rolling/online fashion.  

    Granite experienced a short full downtime as we upgraded its software.  
    set@ncsa.illinois.edu 

    Status
    colourGreen
    titleComplete

    03/07/2023 8:30am03/07/2023 10:15amDelta HSNThe HSN was dropping nodes and not allowing nodes to reconnectHigh Speed Connectivityhelp@ncsa.illinois.edu
    Status
    colourGreen
    titleComplete
    2023-03-01: 1100

    2023-03-01: 1115

    Radiant OpenStack ServicesChanges to the OpenStack controller node to address networking performance issues

    All OpenStack services were restarted to effect system configuration changes. The work was completed successfully and all services are available again

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleComplete

    2023-02-25

    2023-02-27 0930

    NCSA email A mail loop caused routing and processing problems.Mail routing and delivery was blocked.help@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2023-02-21 0700

    2023-02-21 1640

    HOLL-IQuarterly Planned Maintenanceall nodes and services will be unavailablehelp@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2023-02-16 ~14:152023-02-16 ~14:25cerberus4mis-configuration caused roughly 50% of connections to be dropped50% of connections in and out droppedhelp+security@ncsa

    Status
    colourGreen
    titlecomplete

    2023-02-10 09102023-02-10 0915users.ncsa.illinois.edu web siterestarting the systemno web pages from users.ncsa.illinois.edu will be available help@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    02/08/2023 180002/09/2023 0000NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    1215

    1230

    JiraJira will be restarted to fix stuck notification emails.Jira will unavailable during this time.

    Andrew Loftus 

    Also posted to #announce (Slack)

    Status
    colourGreen
    titlecomplete

     11:18

    15:02

    ICCP head node login and golub compute resourcesLost network connectivity for golub infrastructureICCP head node logins (ie cc-login.campuscluster.illinois.edu) and golub compute resources

    help@campuscluster.illinois.edu

    Status
    colourGreen
    titleresolved

    1200

    1300

    JiraJira offline for service restart to fix stuck emails.Jira will unavailable during this time.help@ncsa.illinois.edu

    Status
    colourGreen
    titleCompleted

    01/25/2023 0800

    01/25/2023 0830

    NCSA LDAProlling LDAP restarts of redundant servers to deploy new schema file

    Minimal impact for service restarts

    Status
    colourGreen
    titleCompleted

    2023-01-19 13102023-01-19 1330JiraJira offline for reboot to fix Boards.Jira will unavailable during this time.help@ncsa.illinois.edu

    Status
    subtletrue
    colourGreen
    titleComplete

      0800

    1700

    ICCPICCP Quarterly MaintenanceAll ICCP services

    help@campuscluster.illinois.edu

    Status
    colourGreen
    titleresolved

    2023-01-13 12002023-01-13 1230JiraJira offline for dashboard fixes.Jira will unavailable during this time.help@ncsa.illinois.edu

    Status
    subtletrue
    colourGreen
    titlecompleted

    2023-01-12 08002023-01-13 1230JiraMinor issues noticed in Jira likely caused by the upgrade yesterday evening. Gadgets and dashboards are having issues.

    Status
    subtletrue
    colourGreen
    titleresolved

    2023-01-11 07002023-01-12 1200NightingaleQuarterly Planned Maintenance

    All Nightingale servers and services will be unavailable (other than the ngale-bastion* nodes)

    Maintenance has been extended until noon Thu, Jan 12 due to complications with firmware update on the Lustre storage appliance.

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    2023-01-12 07002023-01-12 0715NCSA VPN Router MigrationThe NCSA VPN was migrated to a different upstream router. Users were briefly disconnected. help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

      0600

      0615

    NCSA GitLabGitLab upgradeAll GitLab services were unavailable for a few minutes while it upgraded to the latest version.

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    06:40 1/9/20232023-01-11 2100vSphere in 3003One of the storage appliances serving vsphere.ncsa.uiuc.edu started access issues. This has caused issues with 19vms.

    crashplan has returned to service

    help@ncsa.illinois.edu
    Status
    colourGreen
    titleCOMPLETED


    2023-01-11 17302023-01-11 1915Jira Jira software upgradeJira will be unavailable while software upgrades are applied.help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    1/9/2023 6:40am1/11/2023 variousvSphere in 3003One of the storage appliances serving vsphere.ncsa.uiuc.edu had access issues.  Data was moved to different storage for affected VMs.digitalag.ncsa.illinois.edu, gecat, reu.ncsa.illinois.edu, ACIpartnership.org, astro, edream, caiiwp, brainstormhpcd.org, internal-dev, cmdb-dev-kimber7, reu-international.ncsa.illinois.edu, avl-test, mharp - ergo, infews-er.net, ncsa30, bluewaters - 2018-03-05.help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    12/23/2022 6:30pm12/27/2022 1:30pmTaigaSingle OST is failing to re-mount following failoverFile system is unavailableset@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

     0530

     0600

    Wireless at NCSA building.Router UpgradeTech Services will be upgrading their NCSA building router which will effect wireless at the NCSA building.  Downtime will be estimated at 15 mins. help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    0800

    1200

    RadiantSystem maintenance

    OpenStack:

    • "Minor system configuration changes will be made to increase system logging and optimize memory usage/allocation across nodes. No noticeable impact to end users is expected."

    Networking:
    • Swap fiber links to correct issue with security taps: In order to minimize user impact, we will swap one link at a time. User should see no impact however there is a slight possibility of a temporary network outage potentially lasting a few minutes however we currently do not anticipate this happening.
    • Update Ethernet switch firmware: Switch reboots will be done in a rolling fashion and so are not expected to be disruptive to ongoing operations (due to switch/path redundancy).
    help@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    15 Dec 2022 090015 Dec 2022 0935NCSA KerberosNCSA's Read-Write KDC is being upgradedPassword changes and new accounts are being queued for completion after the upgrade.help@ncsa.illnois.edu

    Status
    colourGreen
    titleCOMPLETED

      0600

      0615

    NCSA GitLabGitLab was upgraded to latest versionAll GitLab services was unavailable for a few minutes.

    help@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    12-01-2022 060012-01-2022 0700NCSA VPNSoftware UpgradesThe appliances hosting the NCSA VPN were patched. Users experienced a brief disconnect as load is failed over between the appliances. The anyconnect client was upgraded at this timeneteng@ncsa.illinois.edu

    Status
    colourGreen
    titleResolved

    1130

    1400

    NCSA identity password resetsThe password reset process is not completing.Users password resets were queued and then applied when the issue was fixed.  Users who tried to change their password should find there password is now set to the password of their last attempt.help@ncsa.illinois.edu

    Status
    colourGreen
    titleresolved

     

     

    capnjack (license server)Changes to IPTABLESUnknown servers. Licenses affected are IDL, PGI, Intel, MATLAB, Abaqus, Sention LM, Luda, Ansys, CDL, Adaptive, Converge, CFD, RLM Type, rr_ld

    meberger@illinois.edu

    re: SVCPLAN-1465

    Status
    colourGreen
    titleCompleted

    2022-11-16 10422022-11-16 1351CILogonDocker Swarm failureCILogon services were unavailable. See: https://cilogon.statuspage.io/incidents/2blf564965s0help@cilogon.org

    Status
    colourGreen
    titleResolved

    2022-11-15 07002022-11-15 1700HOLL-IQuarterly Planned Maintenanceall nodes and services will be unavailablehelp@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    2022-11-10 0700

    2022-11-10 1200

    vForge / license serversQuarterly Planned Maintenance

    all nodes and services will be unavailable

    help@ncsa.illinois.edu

    Status
    colourGreen
    titleCompleted

    2022-11-10 11:002022-11-10 11:50ASD Vsphere, specifically vm's using the tintri storage appliance.Network connections were upgraded to 25G speed.There was no disruption of service with this work.help@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    2022-11-07 09002022-11-07 0958set-analytics.ncsa.illinois.eduPhysical Machine Move from 3003 to NPCFThe SET managed Grafana/InfluxDB instance will be unavailableset@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    2022-11-04 19002022-11-04 1930SET TaigaSET  caused a failover of tgio02 and then failed back.  This fixed the mounting issue.Clients with taiga currently mounted may experience slow or stopped IO during the failover.  Failover completed properly and solved the mounting issue.set@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    2022-11-03 11322022-11-04 1930Delta

    Taiga filesystem (/taiga/ and /projects/) problem on dt-login01 and dt-login02

    The issue is limited to dt-login01 and dt-login02. Commands attempting to access /taiga/ or /projects/ on these nodes will hang.

    Users are advised to use dt-login03 or the login.delta.ncsa.illinois.edu "round robin" address

    UPDATE: dt-login01 and dt-login02 are fully functional again and back in the login.delta.ncsa.illinois.edu DNS "round robin".

    help@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    2022-11-03 00482022-11-03 0106SET Taigatgio02 and tgio04 failed overOSTs on the two nodes were inaccessible until the reboots were complete. This is a known issue with a vendor patch in progress. set@ncsa.illinois.edu
    Status
    colourGreen
    titlecompleted


    2022-11-03 06002022-11-03 0615NCSA GitLabGitLab was upgraded to latest versionAll GitLab services was unavailable for a few minutes.

    help@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    2022-11-02 17002022-11-02 2000DNS ServicesPatching for out of cycle security updates.DNS1 and DNS2 will be patched and rebooted (staggered) to applied needed updates.help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    2022-11-01 18002022-11-02 0000NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    0800

    0830

    idp.ncsa.illinois.eduEnable Duo Universal PromptNCSA Identity Provider will now use Duo Universal Prompthelp+idp@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    2022-10-25 08002022-10-25 0900NCSA building 1st Floor Wifi / Security CamerasTech Services is replacing a networking switch on the 1st for of the NCSA building that powers the Access Points on the first floor.This should be a short down time, but the access points will reboot while we migrate cables to the new switch.  help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titlecompleted

    2022-10-19 07:002022-10-20 07:15Some SSH Bastion HostsOut-of-Cycle reboot needed after failed patching.
    Will reboot tomorrow at 07:00am
    bwbh1.ncsa.illinois.edu
    bwbh3.ncsa.illinois.edu
    cerberus1.ncsa.illinois.edu
    cerberus3.ncsa.illinois.edu
    ache-bastion-1.ncsa.illinois.edu
    ngale-bastion-1.ncsa.illinois.edu
    help+security@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETED

    2022-10-18 15:002022-10-18 15:30Radiant instance creation/managementsystem setting changesNo noticeable impactpl@illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-10-18 12:002022-10-18 12:05identity, email to NCSA addressessystem updates 1 minute window to cause email delays and identity frontend unavailablecpl@illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-10-14 22002022-10-15NCSA office firewall upgradeUpgrading code on the office firewall.Office networks will be offline during this upgrade.help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-10-13 17002022-10-13 1800SSLVPN MaintenanceThe second member of the HA pair will be put back into service.The second member was added with no outage.help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-10-12 11:002022-10-12 12:00ASD Vsphere, specifically vm's using the tintri storage appliance.Network connection on tintri storage box were switch to new hardware but their speed was unchanged. Additional work will need to be scheduled to complete the speed increase.This had no service impact.help@ncsa.illinois.edu

    Status
    colourYellow
    titleINCOMPLETE

    2022-10-10 00002022-10-10 1040NCSA VPNThe NCSA VPN had a member of the HA pair fail and licensing didn't fail over. Users were unable to connect to the VPN until the licensing issue was resolved.help+neteng@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-10-03 08002022-10-03 0845HOLL-Iinstall security updates and reboot
    help@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-09-30 06002022-09-30 0615NCSA GitLabGitLab was upgraded to latest versionAll GitLab services were unavailable for a few minutes.
    Various issues accessing and using Slack

    help@ncsa.illinois.edu

    Status
    colourGreen
    title

    Complete

    complete

    2022-
    02-18 12:10PM
    09-27 11002022-
    02
    09-
    18
    2PMJira

    Reboot to add ram/swap

    This is to improve stability

    28 1700odd numbered bastion hosts (cerberus1, cerberus3, ache-bastion-1, ngale-bastion-1, etc.)puppet code refactoring for SSH configs

    More changes were pushed out around 5p on 2022-09-28 and we believe the SSHD config issues are resolved.  You can use the even numbered (cerberus2, cerebrus4) bastions as a work-around if any issues persist.

    help+security@ncsa.illinois.edu
    Jira tickets unavailableTimothy Bouvet 
    Status
    colourGreen
    title
    Complete
    Resolved


    2022-
    02
    09-
    10 10302022-02-18 3:55pmNgale filesystemThe Lustre filesystem is not loading correctly. The support team has been contacted.
    Still in progress. MDT0001 is partially recovered. Vendor is attempting to fully restore.

    Near completion: Working with vendor on additional configuration changes. Hope to complete final validation and return to service by close of business 2022-02-18.

    28 09302022-09-28 1050Jira outgoing emailoutgoing email degradedJira failed to send some/most outgoing email during this time frame.help@ncsa.illinois.edu
    /ngale filesystem is not accessible. Peter Hartman 

    Status
    colourGreen
    title

    Complete

    resolved

    2022-
    02-18 12:10PM
    09-24 14452022-
    02
    09-
    18
    25 1045
    2PMJira

    Reboot to add ram/swap

    This is to improve stability

    GraniteBuilding power outage caused Disk Storage Unit to power cycleAny user operations on the cluster were interrupted and unavailable until resolution.bdickin2@illinois.edu
    Jira tickets unavailableTimothy Bouvet 

    Status
    colourGreen
    title

    Complete

    complete

    2022-
    02
    09-
    14
    21 0800

    1PM

    2022-
    02
    09-
    14

    4:15PM

    All NCSA LDAP serversExpanding schema and restarting serverssystems will reconnect to LDAP server after restart
    21 0930HOLL-IChange CS-2 execution mode to PipelinedExecution mode of the CS-2 was changed from Weight Streaming to Piplined.help@ncsa.illinois.edu
    Timothy Bouvet 

    Status
    colourGreen
    title

    Complete

    complete

    2022-
    02
    09-
    09
    08 0800

    1000

    2022-
    02
    09-
    09
    10 1100

    1200

    Facility UPSUPS DC voltage calibrationUPS will be taken to maintenance bypass and all connected  systems will be fed from unprotected power source (no power interruption).
    GraniteGranite Bi-annual Maintenance (now back in service)Any ingest or retrieval to/from the Archivebdickin2@illinois.edu  slack-id: briandi
    set@ncsa.illinois.edu 
    rantissi@illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-
    02
    09-09
    0900
    09432022-
    02
    09-09
    0940Line card failure in Core-EastLine card failure in Core-east, which is resulting in connectivity issues for some infrastructure in NCSA 3003.DNS2, and LSST systems in 3003 were down until the uplinks could be migrated to a new port on Cores
    1457Jiraoutgoing email degradedJira failed to send some/most outgoing email during this time frame.help@ncsa
    help+neteng.ncsa
    .illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-

    02

    09-

    01
    8AM

    08
    0700

    2022-09-08 1010: license servers

    2022-

    02

    09-

    01

    09

    4PM

    0230: vForge

    Jira/ldap-auth1login issuesJira Access2022-02-09 05342022-02-09 0811

    LDAP (and dependent services, incl. Jira)

    vSphere/ICI VMware

    Authorization timeouts/failures in dependent services.

    ICI staff are investigating.

    LDAP (and dependent services, incl. Jira)

    vSphere/ICI VMware

    Cause of most severe issues was power fluctuations around 0555, but certain LDAP servers showed degraded slightly earlier.
    vForge / license serversQuarterly Planned Maintenance

    all nodes and services will be unavailable

    help@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

     

    0500

    0600

    ASD VM services netRouting in the switch stacks is being swiched from NCSA 3003 to NPCFAll systems on the 141.142.192.x network will be unreachable for up to 5 minutes.help@ncsa.illinois.edu

    Status
    colourGreen
    titlecomplete

    2022-
    02
    08-
    09 0600
    31 18002022-
    02
    09-
    09 0645
    01 0700NCSA
    MySQL

    MySQL database servers need to be synchronized to bring replicated database servers online.

    NOTE: The MySQL database is back up, but users may experience issues due to an LDAP issue.

    Wiki, JIRA, Savannah/Internal, Identity, and some web sites will stop working. More details are linked here.

    File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were be unavailable during maintenance.  Users were unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help@ncsa
    help+service@ncsa
    .illinois.edu

    Status
    colourGreen
    titlecomplete

    -02-08
    7AM

    22-02-08

    3:15PM

    iforge / vforge / license serversRegular Maintenanceiforge, vforge, license servers

    1730

    1830

    JiraJira service will be restartedJira will not be availablehelp@ncsa.illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    08-24-22 183008-26-22 0800Granite Tape ArchiveFS crash and lockupA few files that were transferred into the archive shortly before the crash needed to be re-transferred.

    bdickin2@illinois.edu  slack-id: briandi
    set@ncsa.illinois.edu

    James Long

     


    Status
    colourGreen
    title

    Complete

    COMPLETE

    2022-
    02
    08-
    08 10002022-02-08 1245CMDBV1.6.20220207 ReleaseCMDB database will be unavailable. ITSM's openDCIM will not be impacted.
    17
    1200
    n/aAll LSST hosts at NCSAServers will be shutoff and retired.All LSST servers and services at NCSA.lsst-admin@ncsa.illinois
    kimber7@illinois
    .edu

    Status
    colourGreen
    title

    Complete

    COMPLETE

    2022-
    02
    08-
    04 0600
    17 07002022-
    02
    08-
    04 0640NCSA GitLabGitLab was updated to latest versionAll GitLab services were unavailable
    17 1320NightingaleQuarterly Planned MaintenanceAll Nightingale servers and services will be unavailable (other than the ngale-bastion* nodes)help@ncsa
    help+service@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete

    COMPLETE

    2022-
    02
    08-
    01 0800
    16 0700

    2022-

    02-01 0900cilogon.orgUpdate to OA4MP v5.2.4Improvements in the back-end servicehelp@cilogon.org

    08-17 1305

    HOLL-IQuarterly Planned Maintenance

    All HOLL-I servers and services will be unavailable

    2022-08-16 1505 - HOLL-I cluster return to service, but CS-2 remains offline for further work; CS-2 expected return to service by 2022-08-17 1000

    2022-08-17 1305 - HOLL-I CS-2 is returned to service

    help@ncsa.illinois
    StatuscolourGreentitleComplete2022-01-252022-01-25Facility UPSReplace UPS batteriesAll systems with facility UPS feedrantissi@illinois
    .edu

    Status
    colourGreen
    title

    Complete

    COMPLETE

    2022-
    01
    08-
    24 1800
    09 20002022-
    01-24 20:00
    08-09 2300Office Networks on 2nd FloorCode updates on office network switches.Office ports will be offline as switches reboot. help+neteng@ncsa
    NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares will be unavailable during maintenance.  Users will not able to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing will be unavailable.help+service@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    Complete

    COMPLETE

    2022-
    01
    08-
    24  0400
    10 20002022-
    01-24 0630Failed line card on neo-hpc-1 switch

    Line card failure is affecting devices that are plugged into Neo-hpc-1 aggregation switch.  We've migrated links off the failed card, to other ports on the same switch.

    No services are currently impacted.
    08-10 2300Office Networks on 3rd FloorCode updates on office network switches.Office ports will be offline as switches reboot. help+neteng@ncsa.illinois.edu

    Status
    colour

    Red

    Green
    title

    IN PROGRESS

    COMPLETE

    2022-
    01
    08-
    19 0800
    11 20002022-
    01
    08-
    19 2000ICCICC Quarterly MaintenanceAll ICC services
    11 2300Office Networks on 4th FloorCode updates on office network switches.Office ports will be offline as switches reboot. help+neteng@ncsa
    help@campuscluster
    .illinois.edu

    Status
    colourGreen
    title

    complete

    COMPLETE

    2022-
    01-18 0800
    08-03
    0900
    2022-
    01-18 0830cilogon.orgUpgrade MyProxy CA servers to CentOS 7Upgrade back-end MyProxy CA VMs from CentOS 6 to CentOS 7. No downtime is expected.
    08-03
    1000
    NPCF Center-wide management firewallsSecondary firewall will be upgradedNo impact to services is anticipated.  Traffic will flow normally through the primary firewall as the secondary is upgraded.help+security@ncsa.illinois.edu
    help@cilogon.org

    Status
    colourGreen
    titleCOMPLETE

    2022-
    01-14 0600
    07-27
    0940
    2022-
    01-14 1715Business IT database had bad data.A database that NCSA mirrors from campus changed without notice breaking our MIS system. Business IT isolated the issue and corrected the data.Multiple complex systems have been affected by this data corruption issue.
    07-28
    15:36
    ACHE, Nightingale Several accounts have had their Covered Entity status revokedAffected users/accounts will not be able to access resources that requires Covered Entity enrollment 

    help+hippa@ncsa

    help+service@ncsa

    .illinois.edu

    Status
    colourGreen
    title

    RESOLVED

    resolved

    2022-
    01-14 0800
    07-27
    0900
    2022
    -01-14 1720NCSAnet wirelessNCSAnet Wireless was unavailable due to bad data in ldapUsers couldn't connect to the NCSAnet wireless network
    -07-27
    1000
    NPCF Center-wide management firewallsPrimary firewall will be upgradedNo impact to services is anticipated.  Traffic will be failed over to the secondary firewall, the primary will be updated, and then traffic will be moved back to the primary.help+security@ncsa
    help+neteng@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    RESOLVED

    COMPLETE

    2022-01-05 11002022-01-05 1145CMDBVersion V1.5.20211223 releaseCMDB database will be unavailable for a few moments; openDCIM will be unavailable for a few moments.

    0900

    0915

    JiraAdditional LDAP group will be added for exclusion to sync with LDAP users.In theory, nothing.help@ncsa.illinois
    kimber7@illinois
    .edu

    Status
    colourGreen
    titleCOMPLETE

    2021-12-20 18302021-12-20 2030JIraVersion Upgrade to address security issueJira will be unavailable

    0800

      2000

    ICCICC Quarterly MaintenanceAll ICC services

    help@campuscluster

    help+service@ncsa

    .illinois.edu

    Status
    colourGreen
    titleCOMPLETE

    2021
    2022-
    12
    07-
    17 1300
    19 0700
    2021
    2022-
    12-17 1340CMDBVersion V1.4.20211217 releaseCMDB database will be unavailable for a few moments; openDCIM will not  be affected.
    07-19 0900RadiantVictoria UpdateMinimally disruptive, brief interruptions to OpenStack services, such as the Horizon dashboardradiant-admin@ncsa.illinois
    kimber7@illinois
    .edu

    Status
    colourGreen
    title

    complete

    COMPLETE

    2021
    2022-
    12-17 06002021-12-17 0622NCSA GitLabThe server was updated with some new Puppet configurations.GitLab services was unavailable for a few minutes as the SSL certificate for the service was updated.
    07-14
    2345
    2022-07-14
    2359
    WikiThe service will be restarted in order to increase the login timeout.Wiki will be unavailable for about 5 mins while it restarts.
    help+service@ncsa

    Status
    colourGreen
    titlecomplete

    2021
    2022-
    12-16 14002021-12-16 1430HTTP web proxy: httpproxy.ncsa.illinois.eduNCSA's general purpose HTTP web proxy server was rebuilt.HTTP web proxying through httpproxy was unavailable.help+service@ncsa.illinois.edu StatuscolourGreentitlecomplete2021-12-10 07002021-12-10 1345iForgeInfiniBand switch maintenanceAll systems unavailableiforge-admin@lists.ncsa.illinois.edu StatuscolourGreentitlecomplete2021-12-10 09002021-12-10 1000Bastion Hosts (Production group B)Patching out of cycleBastion Hosts (Production group B) were individually unavailable during reboot
    07-08
    1700
    2022-07-11
    0800
    LSST hosts in NCSA 3003Due to a full building power outage at NCSA on Sunday, 10 July, some LSST servers will be unavailable over the weekend. Servers will be shutdown at COB on Friday and returned to service on Monday morning.lsst-dbb-fts1
    lsst-dbb-rucio
    lsst-demo
    lsst-dm-monitor
    lsst-int-monitor
    lsst-mon-dev
    lsst-pup
    lsst-test5
    lsst-xfer
    l1-cl-arctl
    l1-cl-fault
    l1-cl-header
    nts-ccamfwdr1
    nts-acamfwdr2
    nts-acamfwdr1
    lsst-admin@ncsa
    help+security@ncsa
    .illinois.edu

    Status
    colourGreen
    titlecomplete

    2021
    2022-
    12-09 09002021-12-09 0931Bastion Hosts (Production group A)Patching out of cycleBastion Hosts (Production group A) were individually unavailable during reboot
    07-11 08:302-22-07-11 9:30All ITSM (CMDB) VMsAll ITSM VMs are currently down. Ticket has been created to get them brought back up.Production CMDB service (openDCIM) is not availablekimber7@illinois
    help+security@ncsa.illinois
    .edu

    Status
    colourGreen
    title

    complete

    resolved

    2021

    2022-

    12

    07-

    09 0800

    10 0700

    2021

    2022-

    12-09 0900All IDDS servicesIDDS Postgres and Ruby on Rails upgradesAll IDDS services

    07-10 1430

    NCSA building powerBuilding power feed work for multiple campus BuildingsAVL, LSST, ISL and Software standard services were down from Friday afternoon until Monday morning.Daniel Lapine 
    tolbert@illinois.edu

    Status
    colourGreen
    title

    complete

    COMPLETE

    2021

    2022-

    12-09 06002021-12-09 0613NCSA GitLabGitLab was updated to latest versionAll GitLab services were unavailable for about 5 minutes

    07-8

    1600

    2022-07-11

    0900

    cerberus2 and cerberus4Campus is doing work on a common feed that affects multiple buildings, include the NCSA Building. Work is scheduled from 0700-1700, but may finish earlyVM hosts running these 2 bastions will be down for the weekend due to the scheduled power work at NCSAhelp+security@ncsa
    help+service@ncsa
    .illinois.edu

    Status
    colourGreen
    title

    complete

    COMPLETE

    2021-12
    2022-07

    14002021-12-07
    1443LSST

    Kubernetes on NTS is not working properly after updates

    Kubernetes on NCSA Test Stand
    -06 17302022-07-06 2030Wiki (wiki.ncsa
    lsst-admin@ncsa
    .illinois.edu)Confluence and MySQL upgradeswiki will be down during the upgrade

    Status
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    LSST Quarterly Maintenance

    All LSST services hosted at NCSA
    05 18002022-07-05 2130NCSA File & Print ServersScheduled Windows Server MaintenanceFile & Print Shares were unavailable during maintenance.  Users were unable to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing was unavailable.help@ncsa
    lsst-admin@ncsa
    .illinois.edu

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    ACHE Firewallssoftware maintenanceFirewalls will be upgraded using fail over procedures  - no traffic impact expectedJames Eyrich - eyrich on slack
    -05 1800N/AiForgeend of serviceiForge was removed from service. Operations have moved to the new vForge virtual cluster.help+industry@ncsa.illinois.edu

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