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| Start | End | What System/Service is affected | What is happening? | What will be affected? | Contact Person | Status | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2-9 0900 | Line card failure in Core-East | 2022-01-24 0400 | 2022-01-24 0630 | Failed line card on neo-hpc-1 switch | Line card failure is affecting devices that are plugged into Neo-hpc-1 aggregation switch. We've migrated links off the failed card, to other ports on the same switch. | No services are currently impacted. | in Core-east, which is resulting in connectivity issues for some infrastructure in NCSA 3003. | DNS2, and LSST systems in 3003 are currently down until the uplinks can be migrated to a new port on Cores | help+neteng.ncsahelp+neteng@ncsa.illinois.edu |
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| Start | End | What System/Service was affected? | What happened? | What was affected? | Contact Person | Status | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2022-02-01 8AM | 2022-02-01 4PM | Jira/ldap-auth1 | login issues | Jira Access | ||||||||||
| 2022-02-09 0534 | 2022-02-09 0811 | LDAP (and dependent services, incl. Jira) vSphere/ICI VMware | Authorization timeouts/failures in dependent services. ICI staff are investigating. | LDAP (and dependent services, incl. Jira) vSphere/ICI VMware Cause of most severe issues was power fluctuations around 0555, but certain LDAP servers showed degraded slightly earlier. |
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| 2022-02-09 0600 | 2022-02-09 0645 | NCSA MySQL | MySQL database servers need to be synchronized to bring replicated database servers online. NOTE: The MySQL database is back up, but users may experience issues due to an LDAP issue. | Wiki, JIRA, Savannah/Internal, Identity, and some web sites will stop working. More details are linked here. | help+service@ncsa.illinois.edu |
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| 2022-02-08 7AM | 22-02-08 3:15PM | iforge / vforge / license servers | Regular Maintenance | iforge, vforge, license servers |
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| 2022-02-08 1000 | 2022-02-08 1245 | CMDB | V1.6.20220207 Release | CMDB database will be unavailable. ITSM's openDCIM will not be impacted. | kimber7@illinois.edu |
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| 2022-02-04 0600 | 2022-02-04 0640 | NCSA GitLab | GitLab was updated to latest version | All GitLab services were unavailable | help+service@ncsa.illinois.edu |
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| 2022-02-01 0800 | 2022-02-01 0900 | cilogon.org | Update to OA4MP v5.2.4 | Improvements in the back-end service | help@cilogon.org |
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| 2022-01-25 | 2022-01-25 | Facility UPS | Replace UPS batteries | All systems with facility UPS feed | rantissi@illinois.edu |
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| 2022-01-24 1800 | 2022-01-24 20:00 | NCSA File & Print Servers | Scheduled Windows Server Maintenance | File & Print Shares will be unavailable during maintenance. Users will not able to access shares on Fileserver (e.g. home, busnoff, hr, etc.), and printing will be unavailable. | help+service@ncsa.illinois.edu |
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| 2022-01-24 0400 | 2022-01-24 0630 | Failed line card on neo-hpc-1 switch | Line card failure is affecting devices that are plugged into Neo-hpc-1 aggregation switch. We've migrated links off the failed card, to other ports on the same switch. | No services are currently impacted. | help+neteng@ncsa.illinois.edu |
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| 2022-01-19 0800 | 2022-01-19 2000 | ICC | ICC Quarterly Maintenance | All ICC services |
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| 2022-01-18 0800 | 2022-01-18 0830 | cilogon.org | Upgrade MyProxy CA servers to CentOS 7 | Upgrade back-end MyProxy CA VMs from CentOS 6 to CentOS 7. No downtime is expected. | help@cilogon.org |
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| 2022-01-14 0600 | 2022-01-14 1715 | Business IT database had bad data. | A database that NCSA mirrors from campus changed without notice breaking our MIS system. Business IT isolated the issue and corrected the data. | Multiple complex systems have been affected by this data corruption issue. | help+service@ncsa.illinois.edu |
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| 2022-01-14 0800 | 2022-01-14 1720 | NCSAnet wireless | NCSAnet Wireless was unavailable due to bad data in ldap | Users couldn't connect to the NCSAnet wireless network | help+neteng@ncsa.illinois.edu |
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| 2022-01-05 1100 | 2022-01-05 1145 | CMDB | Version V1.5.20211223 release | CMDB database will be unavailable for a few moments; openDCIM will be unavailable for a few moments. | kimber7@illinois.edu |
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| 2021-12-20 1830 | 2021-12-20 2030 | JIra | Version Upgrade to address security issue | Jira will be unavailable | help+service@ncsa.illinois.edu |
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| 2021-12-17 1300 | 2021-12-17 1340 | CMDB | Version V1.4.20211217 release | CMDB database will be unavailable for a few moments; openDCIM will not be affected. |
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| 2021-12-17 0600 | 2021-12-17 0622 | NCSA GitLab | The server was updated with some new Puppet configurations. | GitLab services was unavailable for a few minutes as the SSL certificate for the service was updated. | help+service@ncsa.illinois.edu |
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| 2021-12-16 1400 | 2021-12-16 1430 | HTTP web proxy: httpproxy.ncsa.illinois.edu | NCSA's general purpose HTTP web proxy server was rebuilt. | HTTP web proxying through httpproxy was unavailable. | help+service@ncsa.illinois.edu |
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| 2021-12-10 0700 | 2021-12-10 1345 | iForge | InfiniBand switch maintenance | All systems unavailable | iforge-admin@lists.ncsa.illinois.edu |
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| 2021-12-10 0900 | 2021-12-10 1000 | Bastion Hosts (Production group B) | Patching out of cycle | Bastion Hosts (Production group B) were individually unavailable during reboot | help+security@ncsa.illinois.edu |
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| 2021-12-09 0900 | 2021-12-09 0931 | Bastion Hosts (Production group A) | Patching out of cycle | Bastion Hosts (Production group A) were individually unavailable during reboot |
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| 2021-12-09 0800 | 2021-12-09 0900 | All IDDS services | IDDS Postgres and Ruby on Rails upgrades | All IDDS services | tolbert@illinois.edu |
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| 2021-12-09 0600 | 2021-12-09 0613 | NCSA GitLab | GitLab was updated to latest version | All GitLab services were unavailable for about 5 minutes | help+service@ncsa.illinois.edu |
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| 2021-12-07 1400 | 2021-12-07 1443 | LSST | Kubernetes on NTS is not working properly after updates | Kubernetes on NCSA Test Stand | lsst-admin@ncsa.illinois.edu |
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| 2021-12-07 0800 | 2021-12-07 1400 | LSST | LSST Quarterly Maintenance | All LSST services hosted at NCSA | lsst-admin@ncsa.illinois.edu |
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2021-12-07 0930 | 2021-12-07 1030 | ACHE Firewalls | software maintenance | Firewalls will be upgraded using fail over procedures - no traffic impact expected | James Eyrich - eyrich on slack |
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