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Contact the helpdesk at (217) 244-0710.
- Send note to security@ncsa.illinois.edu
- CC security-pagers@ncsa.illinois.edu
- List subject as URGENT! And flag High Priority email flag
- Clearly state the issue or concern
- Provide your contact information including cell phone for more details
If no response within 10 minutes, contact these people by cell phone in the following order:
- Incident Response & Security Team Lead - Warren Raquel (217) 714-7713
- Chief Information Security Officer - Adam Slagell (217) 390-3837
- Chief Security Officer - Randy Butler (217) 898-9347
High Priority
Needs to be addressed in a timely manner, i.e., in the next couple hours during business days.
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