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- Know your NCSA Kerberos username and password.
- If you need to reset your password, use the NCSA Identity service at https://identity.ncsa.illinois.edu/
- Install the Duo mobile app on your iOS/Android device or obtain a security key.
- To install on iOS, find Duo Mobile in the App Store.
- For more information about Duo on iOS, see: https://guide.duo.com/iphone
- To install on Android, find Duo Mobile in Google Play.
- For more information about Duo on Android, see: https://guide.duo.com/android
- To purchase a security key, visit: https://www.yubico.com/product/security-key-by-yubico
- For more information about Duo's support for security keys, see https://guide.duo.com/security-keys
- In some cases, NCSA can provide a Duo hardware token for you.
- NCSA employees: contact help+duo@ncsa.illinois.edu.
- Industry Partners: contact your Industry program representative.
- LSST Staff: contact your project manager.
- Blue Waters users: Contact the BW Project Office - help+bw@ncsa.illinois.edu
- Others: please purchase a security key (e.g., https://www.yubico.com/product/security-key-by-yubico).
- To install on iOS, find Duo Mobile in the App Store.
Enrollment Steps
With the above prerequisites satisfied, follow these steps to enroll using your iOS/Android device or security key.
- Visit https://duo.security.ncsa.illinois.edu in your web browser.
- If using a security key, be sure to use one of the web browsers that support U2F (e.g., Chrome).
- Log in with your NCSA Kerberos username and password.
- If you have trouble logging in with your username and password, visit https://identity.ncsa.illinois.edu/ or contact help+its@ncsa.illinois.edu.
- Select Launch Device Management Portal.
- Follow the Duo process for enrollment. See https://guide.duo.com/enrollment for details.
- Generate and save 2 non-expiring one-time-use backup codes.
- Visit https://duo.security.ncsa.illinois.edu/ and select Manage Backup Codes and Tokens. Then select Generate replacement backup codes.
- Write down the codes and place them in a safe location or store them in your password vault.
- Whenever you use one of the backup codes, it is a good idea to generate 2 new backup codes, so you always have 2 backup codes available to use.
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- NCSA employees: contact help+duo@ncsa.illinois.edu.
- Industry Partners: contact your Industry program representative.
- LSST Staff: contact your project manager.
- Blue Waters users: Contact the BW Project Office - help+bw@ncsa.illinois.edu
- Others: please purchase a security key (e.g., https://www.yubico.com/product/security-key-by-yubico).
- (Optional) Add additional devices (phones, tablets, security keys).
- Visit https://duo.security.ncsa.illinois.edu/portal, select +Add another device, and follow the instructions.
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