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- If you have not already, please go and visit Gabrielle Allen (NCSA 4034) and/or Amanda Thibault (NCSA XXXX) on the fourth floor of NCSA so that we can discuss how to get started at NCSA in person, and in particular discuss any space needs or items not described below. We will happily tell you people that you might want to get to know in the building, or give you a tour.
- Obtain your NCSA Kerberos username and password from Research Coordinator (Amanda Thibault, alombar@illinois.edu.).
- Unless otherwise discussed, faculty affiliates will by default be assigned shared cubicle space on the fourth floor of NCSA in office XXXX. This large office is shared with staff from the NCSA business office. We will assign a number of faculty to each desk so that you have somewhere to work and leave items at NCSA in the shelf-space above each desk.
- Currently you will be given an NCSA email address (almost certainly with the same username as your illinois address) e.g. <username>@ncsa.illinois.edu — email to this address which includes some important mail lists used by NCSA, will all be forwarded typically to your regular Illinois address. Without trying to rationalize why this is done, you should be aware that we've found some problems with either the forwarding not being set up, or if people already had accounts from way-back (e.g. as a TeraGrid user when at a different place) the wrong address is being used. We hope to fix this very soon, but for now, please send a mail to yourself at your NCSA address, and check that you receive it. If you do not, please tell Amanda Thibault <alombar@illinois.edu>.
- Review and sign-off on the NCSA Security Document using your login and Kerberos password. This document will be sent to you via email after your start date (see “NCSA Security Strategy” below.)
- If you would like to have your students or postdocs working in the building as part of your NCSA-related work, please start by contacting Amanda Thibault.
- Add a photo and personalize information on your NCSA electronic directory profile at https://internal.ncsa.illinois.edu/mis/directory/. Go to “My Profile” on the left menu and be sure to fill in information on both the “Staff Directory Listing” and “Additional Information” tabs located at the top. To save changes, click “Publish” at bottom of the page.
- Report anticipated office hours to Theme Lead and Research Coordinator (see “Office Hours for Faculty and Postdocs” below.)
- Make friends with the front line IT support, Alex Farthing and Bruce Mather in NCSA Room 4042, ask them to set up your laptop so you can print at NCSA.
- Check that your ID swipe card works by running it through the reader at the NCSA front door and seeing that the led turns green (recommend that you try this during work hours before an urgent trip to NCSA out of hours).
- Note that each floor of NCSA has a kitchen with a shared fridge/freezer and microwave. The ground floor has some vending machines up by the class rooms.
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More About Some Basic NCSA Services
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- General Help Desk: For laptop or desktop issues, please contact Alex Farthing or Bruce Mather at 244-5701, email help@ncsa.illinois.edu or stop by their office, NCSA Room 4042. Alex and Bruce can help with all your computer issues and will install and assist with NCSA supported hardware and software. The IT Services wiki can also assist with general issues: https://wiki.ncsa.illinois.edu/display/ITS/IT+Services. If you have general problems with getting IT services at NCSA, the first place to try is the desktop support team. If you can’t find them or they are unable to answer your question (and the wiki URL did not help), send a note to help@ncsa.illinois.edu, and a ticket will be created for a group that can assist you. If you are not getting a response or your problem requires immediate results, you can also contact Doug Fein (dfein@ncsa.illinois.edu), manager of the NCSA IT Services group.
- Network Issues: For wireless, it is recommended that you use the campus provided IllinoisNet. To connect, follow the instructions at http://www.cites.illinois.edu/wireless/wpa2/ or contact Alex or Bruce. To use this network, you will need your University of Illinois NetID and password.
- NCSA Kerberos Username and Password: This is your NCSA username and password that allow you to access most of the NCSA resources. These include wikis, ticket systems and the internal website known as Savannah or MIS. You should receive this information from Amanda Thibault. If you do not get this, or lose of forget it, you can have if reset by asking Alex or Bruce in the Laptop Support office (NCSA 4042).
- Telephone: NCSA uses the campus LYNC product which can be used via your laptop or mobile device and includes video and chat features. We are not providing physical telephones in the faculty cubicles or many of the shared office spaces.
Snail Mail
- There is a mail room on the ground floor (Room 1006). Not entirely sure who gets a pigeon hole.
Meetings and Workshop Planning
To reserve space for a meeting, contact your group’s office manager. If your group is not listed or you are not sure who to contact, please contact Laura Owen (lowen@illinois.edu) for assistance.
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