This is the home of the NCSA IT Services Division space.
Below are the main services that are provided to NCSA staff, groups, and projects. Explore a category below or use the search box to find documentation on using these services at NCSA. If you are unsure of who to contact or are having trouble getting a response please send a note to firstname.lastname@example.org with a description of your problem.
About this service
Email Contact (prefered)
This is all email services. Including: Zimbra, Mailing Lists and SPAM questions or problems
Client Installation and backup issues
This is all websites that run through the production services. Including: www.ncsa.illinois.edu. This doesn't include content changes or information on the sites.
This only includes the production MySQL setup at NCSA, not setting up or help with other SQL systems.
This includes all permissions, data and interaction with the AFS servers. Including the wag.ncsa.illinois.edu
This is for all Kerberos system questions or requests. It does not include new password or account requests.
This only includes those applications and services on the internal.ncsa.uiuc.edu website and the news.ncsa.illinois.edu website.
Includes all wiki requests for new spaces or changes in the way the system is setup. New users must have Kerberos accounts prior to requests for access to the wiki.
Includes all project requests as well as admin questions and permission changes for the NCSA Bugzilla.
All project requests and changes to the setup must go through this address.
All questions about OTP use or interaction with systems can go to this address. New users and key problems should go to email@example.com
All questions or issues with requests for NCSA first floor events should go to this address. Also any questions concerning Video Conference services and Access Grid services should go to this address.
All questions or issues regarding standard desktop/laptop systems should go to this address.
This is for issues or questions regarding Windows File, Print, Active Directory and Accounts services.