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Security Contact Process

Urgent Priority 

Security Incident or concern that is of a critical nature and requires immediate response. 

  • Examples: Key resources managed by security are down (e.g., bastion hosts or certificate authorities), or a security incident on a production system is in progress.

Contact the helpdesk at (217) 244-0710.

Help Desk Instructions

  1. Send note to security@ncsa.illinois.edu
  2. CC security-pagers@ncsa.illinois.edu
  3. List subject as URGENT! And flag High Priority email flag
  4. Clearly state the issue or concern
  5. Provide your contact information including cell phone for more details

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