When a user requests access to the HAL system
Step-by-step guide
If you did not have a previous account, refer to https://go.ncsa.illinois.edu/hal
Select the link “Contact Us→Request access to this system”
- If you had a previous account, but cannot login, you will not be able to resubmit an account application. Submit a ticket, selecting in the form the system HAL and Account Issues. In the Comment section, mention:
- That you had a previous account.
- Enter your previous username if you recall it.
- State your intended use of HAL.