When a user requests access to the HAL system

Step-by-step guide


  1. If you did not have a previous account, refer to https://go.ncsa.illinois.edu/hal

    Select the link “Contact Us→Request access to this system”

  2. If you had a previous account, but cannot login, you will not be able to resubmit an account application. Submit a ticket, selecting in the form the system HAL and Account Issues. In the Comment section, mention:
    1. That you had a previous account.
    2.  Enter your previous username if you recall it.
    3. State your intended use of HAL.