Step-by-step guide

  1. Ensure that you are using the correct login name and password.  See  https://docs.ncsa.illinois.edu/systems/icc/en/latest/getting_started.html#access
  2. Is the system in maintenance? See the banner at https://campuscluster.illinois.edu/
  3. Can you log into other systems that use same authentication? eg: can you log into UofI email or https://identity.uillinois.edu/iamFrontEnd/iam/start?