Open discussions on specific topics selected by the Software Working Group and selected from the list of SWG Topics For Discussion.
Monday, April 21, 2021 - Slack Etiquette Moderated by Luigi Marini and Katie Naum
Attendees
- Luigi Marini
- Kathryn Naum
- Jong Lee
- Christopher Navarro
- Chen Wang
- Holly Bagwell
- James Phillips
- Kaveh Karimi Asli
- Michael Bobak
- Michelle Butler
- Mikolaj Kowalik
- Pamela Joop
- Peter Groves
- Sandeep Puthanveetil Satheesan
- Steven Peckins
- Vara Veera Gowtham Naraharisetty
- Wenjie Zhu
- Stephen Pietrowicz
- Elizabeth Yanello
- Michal Ondrejcek
Be mindful that each time you write in a group, each person gets pinged.
Use well formatted messages
Threads: Use them! Channels can have a lot of people in them, so using threads let the people know without "pinging" everyone. You can also opt out of this in the settings
You can change your settings under NCSA to not ping the person every time you write a line.
Threads are really helpful if you needed to have an extended conversation on a certain question without derailing the main channel
Leave an emoji as a quick response
You can put yourself on "Do Not Disturb" schedule
Set response expectations at the channel level; how soon do you want a response, be mindful of time zones
Default to Public Channels - It's so much easier to have DMs with people, but if you start a public channel, others with interest or knowledge may be able to jump in and add to the conversation
Try to have too many questions with multiple people. Perhaps Slack is not the correct place for this; perhaps this should be done in email to create a trace. Perhaps create a channel.
Learn the Slack "Culture" of your group.
Make sure to acknowledge a message even if you can't get to it right away.
Be aware of the difference between @everyeone @channel @here.
Keep slacking to a minimum at night and during weekends to minimize online fatigue.
Online fatigue and informal channels, #social-yelling.
How to setup a slack community and how to manage it.
Thank you emoji! We should add one to NCSA space.
Forward message is helpful to dig out an older message.
Pin important information for that channel for common information.
Setting status is helpful, when you are away to manage expectations.
Synching your calendar with slack.
Another use case for threads is to post a long piece of code or log file.
How to communicate with team members across multiple slacks depending on project we are working on? Notify the team on slack that you will be off for a while. Have a schedule setup.
Long line of text. You can select lighting bolt in the corner and say create text snippet.
Multiple channels in a particular project is helpful.
You can create sections to organized channels.
Decisions made should be captures somewhere else (wiki for example).
Links:
https://slack.com/blog/collaboration/etiquette-tips-in-slack
https://hiverhq.com/blog/slack-etiquette
https://slack.com/help/articles/202009646-Notify-a-channel-or-workspace
https://slack.com/blog/collaboration/moderating-in-moderation
https://slack.com/blog/productivity/a-guided-tour-of-the-newest-slack-improvements