...
- You can add additional devices (phones, tablets, security keys) at https://duo.security.ncsa.illinois.edu/portal. Click the "Add another device" link and follow the instructions.
- You can generate and save 2 non-expiring one-time-use backup codes.
- Visit https://duo.security.ncsa.illinois.edu/ and select Manage Backup Codes and Tokens. Then select Generate replacement backup codes.
- Write down the codes and place them in a safe location or store them in your password vault.
- Whenever you use one of the backup codes, it is a good idea to generate 2 new backup codes, so you always have 2 backup codes available to use.
- In some cases, NCSA can provide a Duo hardware token for you.
- NCSA employees: contact help+duo@ncsa.illinois.edu.
- Industry Partners: contact your Industry program representative.
- LSST Staff: contact your project manager.
- Others: please purchase a security key instead (e.g., https://www.yubico.com/product/security-key-by-yubico).
...
- First complete the Prerequisites listed above to prepare your new device/token.
- Next, visit https://duo.security.ncsa.illinois.edu.
- Select Launch Device Management Portal.
- Click the "Enter a Passcode" button
- Enter your backup code and then click "Login"
- Click the "Add another device" link and follow the instructions.
- Lastly, return to https://duo.security.ncsa.illinois.edu/ and select Manage Backup Codes and Tokens. Then select Generate replacement backup codes to generate 2 new backup codes (and save them in a safe location like before).
How do I transfer my Duo setup to a new phone?
...