Security Contact Process
Urgent Priority
Security Incident or concern that is of a critical nature and requires immediate response.
- Examples: Key resources managed by security are down (e.g., bastion hosts or certificate authorities), or a security incident on a production system is in progress.
Contact the helpdesk at (217) 244-0710.
Help Desk Instructions
- Send note to security@ncsa.illinois.edu
- CC security-pagers@ncsa.illinois.edu
- List subject as URGENT! And flag High Priority email flag
- Clearly state the issue or concern
- Provide your contact information including cell phone for more details
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