Requesting Help
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NCSA’s Help Desk is available 24 hours a day, seven days a week, 365 days a year.
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IT Services
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Requests
User Accounts
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Compute Resources
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General Business Services
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Purchasing
Shipping |
Service Status News
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Software Licenses
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Red Hat SoftwareNCSA maintains a large pool of software licenses for Red Hat products. These licenses are available for NCSA Staff use at no additional cost. For more information, please send an email to help+service@ncsa.illinois.edu. |
Email addresses or URLs for specific questions/information:
email address | Reason to email them |
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shiprec@ncsa.illinois.edu | Anything to do with shipping and receiving to the NCSA or NPCF building. |
bldgmaint@ncsa.illinois.edu | Anything to do with the NCSA or NPCF building itself. Water on the floor to trash cans over flowing or by AC isn't working in my office .... |
eventservices@ncsa.illinois.edu | Got questions about the conference rooms, scheduling the auditorium, or wanting to use the class rooms on first floor (1030/1040). |
savannah/internal web site | NCSA's "internal" web site for staff resources like time sheets, or staff planning, or RTP forms – request to purchase. |
faaccount@ncsa.illinois.edu | General email address for NCSA's business office group |
https://internal.ncsa.illinois.edu/mis/user/#/page/directory | Looking for someone on NCSA staff: Staff Directory listing and search. (part of Savannah under staff resources) |
Covid 19 information | work from home and return to onsite working status and current information about testing and all |
NCSA-HR@illinois.edu | email directly to NCSA human resources group |
Service Status News
NCSA User Accounts
- Identity and Access Management - https://identity.ncsa.illinois.edu/
- Reset Password - https://identity.ncsa.illinois.edu/reset
- Duo 2FA - https://go.ncsa.illinois.edu/2fa