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Security Operations team members review these notices during normal business hours and escalate when judged judge further investigation is required. Escalation follows the NCSA Incident Response procedures.

NCSA also operates a 24/7 help desk that monitors critical infrastructure. Staff can use this help desk in an emergency to reach the security team after hours using the NCSA Security Contact Process. Per the NCSA Information Security Policy all staff are required to report suspected security breaches, which are then followed up by a manual investigation of relevant logs.