Page History

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1. Request is submitted and goes to the HIPAA liaison for approval.
2. Building manager receives approved request and removes access.
3. Building manager closes the ticket. (If not closed within 24 hours or creation, Security Office is alerted)

Providing Access for non-Emergency Maintenance

Maintenance requests start with the building manager who works with Facilities & Services. The process for non-emergency maintenance is as follows.

1. The building manager submits a request with a description of the maintenance request.
2. The HIPAA liaison approves or rejects the request.
3. If approved, the building manager submits a work order to F&S.
4. The building manager provides an escort(s) who is a part of the covered entity who stays with the maintenance person while in the secured area.
5. After the work is completed, the building manager records when it was completed and by whom.
6. The workflow is closed by the building manager.

Physical Security in a Disaster

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