Date: Thu, 28 Mar 2024 21:21:12 -0500 (CDT) Message-ID: <1258490381.1472.1711678872662@wiki.ncsa.illinois.edu> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_1471_252470748.1711678872659" ------=_Part_1471_252470748.1711678872659 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
Document Name: NCSA Security Contact ProcessVersion: 1.0
Accountable: James Eyr=
ich
Authors: Alex Withers
Security Incident or concern that is of a critical nature and re= quires immediate response.
NCSA has a 24/7/365 operations hel= p desk that can in an emergency direct any security incidents and issues to the appropriate Sec= urity Engineers. You can contact the help desk at (217)= 244-0710, or email "help ( at ) ncsa.illinois.edu".
Needs to be addressed in a timely manner, i.e., in the next= couple hours during business days.
This reaches the security operations team and the CISO.
This creates a ticket for the security operations team.
If you want to encrypt any email to the security team then you can use t= he NCSA Security Team PGP located here or from the MIT PGP keyserver.